Homewood Suites by Hilton Fort Collins

233 reviews

• A

  Angela

  US · solo_traveller · Oct 2026

  9/10
• M

  madrigal_singer

  LOS ANGELES, CALIFORNIA · Family · Jun 2026

  2/10

  Thank you for coming, now please leave us alone.

  This is not somewhere I would ever stay again and the high ratings seem suspicious. I wouldn't have written a negative review just for the lights that don't work, the florescent bulbs, the lack of outlets, the lack of towels, the failure to provide bedding for the fold out couch, the phone which doest work, the plumbing problems, and the run down furnishings including stained bedding overall... But the service? Ouch. I interacted with the front desk clerk three times. Once to check in where she was polite and told me the relevant information. When we realized there was no blanket for my daughter's pull out bed we had to call for one. But, the bottom on the phone for the front desk doesn't work so I had to call the main line externally from my phone. She seemed confused but said she would bring the blanket up and about ten monies later she did. We thanked her and apologized for the inconvenience. About an hour later the toilet clogged, something that in years of travel I've never had happen, but okay, it's ten at night, what am I going to do. I again called down and asked for a plunger so I could fix it. Note: I did not ask for her, or the hotel, to fix it. Just for the tool I needed. She did not apologize for the problem, she did not acknowledge that a guest room was malfunctioning significantly, instead she sounded deeply annoyed that I was bothering her at 10:30 at night. When she brought it up I didn't hear my daughter thank her and asked her why she hadn't... She told me she hadn't been able to because the clerk just handed it to her and walked away without a word. I travel multiple times a month and have varying experiences, but the total lack of assistance coupled with the quality of the furnishings? I won't be returning and would recommend you also chose elsewhere.

• S

  Sara

  US · couple · Jun 2026

  8/10
• B

  beadles

  US · solo_traveller · May 2026

  10/10
• T

  Toni

  US · family_with_children · May 2026

  9/10