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US · extended_group · Oct 2026
I would most definitely stay here again and recommend it
The staff was exceptional! The room size was incredible and the AC worked wonderfully. That is always so important in texas!
I was almost certain that I read it had a hot tub but it did not. After a long day we could have used it for our aching bones after shopping all day
US · couple · Oct 2026
Ratings out of line with actual experience.
Lobby and breakfast areas were nice and kept clean. Location in a convenient area but with a little distance from the road keeping it quiet.
Some furnishings had significant wear and torn surfaces. The toilet was the lowest I think I have ever encountered. The door required extra effort to get open (the frame had metal brackets screwed to it). Breakfast was disappointing with tough pancakes and sausage made with chicken (yuck)!
CH · extended_group · Oct 2026
Établissement à éviter
Hôtel souffre d'un manque criant de propreté et d'entretien. Accès facile. Parking gratuit. Salle petit-déjeuner agréable.
Forte et désagréable odeur, indéfissable, qui règne dans le hall, les ascenseurs et certaines chambres. La première chambre sentait très mauvais, était sale, avec des draps non changés (cheveux, taches jaunes) et aucun drap pour le canapé-lit. En allant demander d'en changer, la réception nous a fait sortir dans le couloir avec nos deux enfants en pyjama et tous nos bagages, pour nous obliger à redescendre chercher les cartes de la seconde chambre sans même nous laisser la vérifier au préalable. Hall, ascenseurs, piscine et extérieurs sales (déchets et miettes laissés sur les tables plus de 24h). Eau de la piscine froide. Petit-déjeuner : Buffet très pauvre et peu réapprovisionné, obligation d'aller réclamer le café, le beurre et la confiture directement en cuisine.
US · solo_traveller · Oct 2026
US · couple · Oct 2026
Excellent location convenient to eating establishments
Well maintained
Nothing
620 Oxford Dr · New Braunfels