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Homewood Suites by Hilton Richmond - West End / Innsbrook

8/10257 reviewsGlen Allen

Luxurious Accommodations Experience comfort and convenience at our Homewood Suites in Richmond. Our rooms feature flat-screen TVs, sofa beds, and fully equipped kitchens, perfect for an extended stay. Relaxation and Recreation Unwind in style with our Jacuzzi®, gym, and seasonal outdoor pool. Start your day with a complimentary continental breakfast and end it with a light meal at our manager's reception. Your furry friends are welcome too! Convenient Location Situated just minutes from downtown Richmond and the University of Richmond, our hotel offers a free shuttle service to nearby restaurants and shops. Explore the city with ease, with attractions like the Science Museum and Flying Squirrels Stadium nearby. Book your stay at Homewood Suites by Hilton Richmond West End Innsbrook now for a memorable and enjoyable experience!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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257 reviews

Guests liked

  • Friendly staff
  • Good breakfast
  • Convenient location

Guests mentioned

  • Cleanliness issues
  • Room flooding
  • Price concerns
  • Busato

    US · family_with_children · Aug 2026

    2/10

    BAD

    Room was a mess, looked like it was currently undergoing a renovation. Bathroom was disgusting, we would not shower.

    Entire room was filthy and looked like a construction site.

  • WAYNE

    US · couple · Aug 2026

    8/10

    Great location. Nice breakfast included Just needs some updating. But I will stay there again next year for 5 nights.

    Location and staff

    Rooms are a little dated The A/C was weak. Didn’t take the humidity out of the room

  • Medic72

    DANBURY, CONNECTICUT · Friends getaway · Jul 2026

    6/10

    PRICEY BUT AVERAGE!

    I stayed here on July 18 -19 2026. I checked in the day before with the mobil app, picked my room and requested the digital key. Upon arrival I couldn't find a luggage dolly because the hotel only has two and both were in use. The front desk was busy so I made my way to the third floor and to my surprise the digital key on the app read requested. I made my way downstairs and waited about twenty minutes to recieve my keys for the room and never did receive the digital key during our stay. The room was clean but the outlets in the sink area needed replacement. The only issue I had was the toilet backed up and overflowed onto the floor one time during our stay. The water pressure wasn't great and unlike most Hiltons this unit didn't have a walk in shower only a tub and shower combo, maybe because it was a Homewood Suites. Our stay was fairly quiet except for the fire alarm going off in the afternoon. Sometimes we smelled mamajuana walking in the halls of the hotel. I didn't get to the pool but I did eat breakfast, and I have to say it wasn't bad, lots of options. The location of the hotel is very convenient with abundance of shopping and restaurants to choose from and the total bill for two nights was $388.30. Overall an aveage hotel, a bit pricey in my opinion but definitely not the worst hotel I have stayed in.

  • Aunjelis

    US · couple · Jul 2026

    7/10
  • Patricia

    US · family_with_children · Jul 2026

    5/10

Location

4100 Innslake Drive · Glen Allen