Hoshino Resorts KAI Hakone

62 reviews

• 8

  865caitlynb

  US · Couples · Apr 2025

  10/10

  A Truly Unforgettable Experience at KAI Hoshino Resorts, Hakone

  This was hands down one of the most beautiful properties I’ve ever stayed in — not just in Japan, but anywhere. The room was immaculate and incredibly spacious (a rare luxury in Japan), and having our own private onsen made the experience feel like a true retreat. The resort is a bit further from the center of town, which may not be ideal for everyone, but we were specifically looking for something more remote and peaceful — and it was perfect. The quiet, natural surroundings only added to the sense of relaxation. The meals were another highlight. Both breakfast and dinner were included, and each one was beautifully prepared, elaborate, and clearly made with so much thought and care. It was exactly the kind of authentic Japanese cuisine we were hoping for. We also booked in-room massages, and I can honestly say it was the best massage I’ve ever had. The therapist used just the right amount of pressure, paid special attention to sore and tight areas, and created such a restorative experience. While the resort does offer public onsens, we didn’t end up using them since we had our own private one in the room — which made the stay feel even more special and intimate. If you're looking for rest, beauty, and a deeply immersive Japanese hospitality experience, this is the place. Could not recommend it more highly.

• G

  GeraldSingapore

  SG · Solo travel · Sep 2024

  10/10

  Great relaxing stay

  Great ryokan in Hakone - although some people may be put off by its slightly further location away from the main town center, I had no problems with it as I purposely chose this for its location as it’s next to the river and you do get very therapeutic and soothing stay atmosphere when you stay here. Also, I didn’t drive, so I relied only on public transport to get here from Hakone - the taxi from the train station to this hotel was not expensive, and there are bus stops outside (but you do have to check the timetable as they are not that frequent), that will bring you to Hakone or Lake Ashi easily. I stayed in a Japanese decor room with one bed, and it was a spacious room with tatami sitting area as well as a sofa. My room had a small balcony that faces the river and I was able to open the sliding doors to take in the beautiful river sounds and sights. The bedding was extremely comfortable, and the bathroom even had a Japanese Cyprus wooden soaking tub. I used the bathroom tub as I spent most of my time in the onsen, there too, and rotate daily so that you get to experience both. Breakfast and dinner are included in my room plan and the food was Japanese Kaisaki and delightful. Overall, I found a hotel to be peaceful, quiet and relaxing, but if you really want to do a lot of sightseeing and do not spend a lot of time in the hotel, then this is probably not the right place for you .

• P

  Patricia

  Jul 2024

  10/10

  Hermosas vistas

  Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación

• VT

  Verified traveler

  Jul 2024

  10/10

  Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.

• M

  MingTing

  partner · Jun 2024

  10/10

  地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯