Hoshino Resorts KAI Matsumoto

• Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. A deposit may be required at the property.