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HOSHINOYA Karuizawa

9.2/1082 reviewsKaruizawa

Luxurious Spa and Amenities Indulge in massages at the spa and enjoy services like concierge and babysitting. Fine Dining and Refreshments Savor meals at the restaurant, grab snacks at the cafe, and unwind with drinks at the bar. Comfortable Accommodations Stay in air-conditioned rooms with heated floors, private balconies, and complimentary Wi-Fi. Pamper yourself at HOSHINOYA Karuizawa, where luxury meets comfort – book your stay now!

What this place offers

Elevator
Supervised childcare/activities
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 12:00
No pets
Free parking

• Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. A deposit may be required at the property.

Available rooms

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82 reviews

Guests liked

Beautiful environment
Excellent food
Friendly staff

Guests mentioned

Language barriers
Inconvenient shuttle location
Cleanliness issues

Joongwon
Oct 2025
10/10
Good breakfast
Yun-Hsin
Sep 2025
8/10
以虹夕諾雅的品質來說，輕井澤的虹夕諾雅有很大的進步空間。優點：環境清幽，在園區裡散步很舒服；晚上也很美；下午茶跟清酒之夜很棒；咖啡，茶，飲料隨時提供缺點：大部分服務人員的英文都不太行，連櫃檯的英文都不太能溝通，這以國際性的五星級酒店來說是非常少見的，如果你是能日文溝通的住客，你可能會感受到更多的照顧以及服務；接駁車不是在輕井澤站，而是在中輕井澤站，非常的不方便；酒店內的溫泉在室內，很悶，不是這麼舒服，外面的星野溫泉好很多；房間內沒提供瓶裝水也不是這麼符合五星級酒店的標準；洗手台ㄧ直有小小隻的蟲跑出來；晚餐好吃，早餐還好；下次來輕井澤，付一樣的錢我們可能會選擇其他的酒店
William
Sep 2025
8/10
The staff were excellent—friendly and helpful. The location was convenient enough, though a bit far from town. It’s best if you have your own car rather than rely on public transportation.
ANDY
Sep 2025
2/10
Too old facility
Megan
partner · Aug 2025
10/10
The hotel itself is excellent! We loved our stay. It’s perfect if you’re looking for a relaxing stay surrounded by natural beauty. Only downside is there aren’t many amenities within walking distance besides a little tourist area. There is easy access to the local bus if you don’t mind spending 30 minutes going into town.

Location

Hoshino · Karuizawa