Host & Stay - Danford Court

6 reviews

• B

  Benjamin

  GB · solo_traveller · Aug 2026

  1/10

  Dreadful - avoid at all costs.

  We were unable to get into the property we wasted the evening talking on the phone but nobody came to help in the end we abandined it and got an excellent cheap travelodge. Never aagain will we use Host and Stay. Please remove them from Booking.com. dreadful 3xperience and weekend ruined.

  No service whatsover. Nobody came just teleohone advuce which didnt work. I returned three timea to the property as instructed missing the reason for being there. I expecr compensation.

• K

  Klarissa

  DE · extended_group · Jul 2026

  3/10

  Misleading listing, poor maintenance and disappointing customer service.

  The apartment generally matches the photos, but it is much more worn and poorly maintained than advertised. Sticky kitchen surfaces, worn furniture, stained carpets, holes in the walls, dirty and non-functioning extractor fans, and a general lack of upkeep made the property feel neglected rather than well maintained. The biggest disappointment was the host’s communication. When we discovered that no toilet paper had been provided, I contacted the host. I was first told they would look into the matter. After following up again, I was informed that they had “confirmed” that toilet paper is never provided at this property, even though the listing states otherwise. Mistakes happen, but providing misleading information instead of resolving a simple issue is unacceptable. I also contacted the host because the full-height window door was locked and none of the provided keys fit. We were told this would be treated as a priority and that they would look for the correct key, but we never received another response. As only two very small roof windows could be opened, the apartment became unbearably hot. The automatic entrance gate was another problem. There were no instructions explaining how to leave the property on foot, and even delivery drivers were unable to get out once inside. The entry keypad also stopped working during our stay, making access unnecessarily difficult. Overall, the apartment did not meet the standard described in the listing, and the level of customer service was particularly disappointing. I have genuinely had better stays in youth hostels, both in terms of maintenance and customer service. Considering the price, I cannot recommend this property.

• H

  Helen

  GB · couple · Nov 2025

  3/10

  Wouldn’t stay there again

  Spacious Location good for NEC

  2nd floor, no lift Toiletries none existent including no toilet roll Pans in cupboard in kitchen amongst cleaning items Cutlery and crockery greasy No WiFi

• W

  Wilson

  GB · family_with_children · Oct 2025

  10/10

  Great Apartment

  Really nice

  Bit of a mix up wher key was, therefore was in a bit of a panic

• S

  Stuart

  GB · review category business travellers · Jun 2025

  10/10

  Exceptional