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partner · May 2022
The building is amazing, full of traditional decoration and elegant. Clean and safe
Mar 2022
Muy lindo y tranquilo. Muy agradable la estancia. Muy amable el personal y todo impecable!!! Hay que volver!!!
partner · Jan 2020
Me pareció único y me gustó la atención, la ubicación y las instalaciones. Hotel colonial que preserva la historia de Cuenca y tiene una maravillosa ambientación. Comida deliciosa
Dec 2019
Horrible Guests Service!
The stay was bad. First of all nobody checked us in, as soon as we arrived they sent us to our room. Nothing was explained regarding hotel policies so next morning when we were ready to check out a very rude lady in the front desk told us that only cash was accepted as the payment method and that this was supposed to be explained during the check-in (never happened) the service was bad they have no idea how to treat a customer. they even told that for the price we are paying we shouldn’t be complaining. Again the service was horrible u don’t recommend this place at all!!!
Jun 2019
Charming hotel in Cuenca
We thought this hotel was very charming and comfortable. It had a great deal of character, and the staff was very kind and helpful. It was easy to walk around the city from this location or get a taxi. As we were leaving, there were no empty taxis any where and we needed to be at the bus station; two staff members came outside to help us flag down an empty taxi to get us off on time. The breakfast was tasty; the only thing was that people seemed to eat quite early and by 8:30 when we got there, the fruit and many items were not very plentiful. Aside from that, we loved our stay.
Bolívar 14-11 Y Estévez De Toral · Cuenca