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Guests mentioned
family · Oct 2025
cleanest room, friendly staff, although it takes a while to check in and out
Jul 2025
Very poor quality
IN · Family · Jul 2025
Relax in peaceful garden home - Heart of City
I stay here with my family for 3days during April 2025. The hotel Aida is good choice due to its central location, easy access to many city attractions, and shopping (including lulu mall). Friendly staff, attentive service, car parking assistance (EV charging satation) make your stay a comfortable and memorable one. Overall hospitality experience includes spacious and spotless rooms with fully wooden finishing and ambient lights. Inside restaurant, there is outhouse bistro hotel, which includes both chinese and thai cuisine and the most food we eat are decent and reasonable price. It would be good if they sort out the frequent power cut issue. It may be due to hot summer season, when I visited.
Dec 2024
Disappointed! Never again to this place.
Very poor service! Disappointed. Though they have renovated the rooms, it looks good but the service is very poor. Booked 3 rooms for 2 nights. In one room AC was not working and we complained almost 5 times and nothing done! Even the restaurant once famous for good food now I regret going there. Food is oily and can sense its re-used oil.
IN · Family · Nov 2024
A Relaxing Escape in the Heart of the City
At last, a comfortable hotel stay just in the heart of the town ! I had given up on finding such a thing — after having viewed so many options on the site. But Aida was a pleasant experience after a long journey, here's a place to go for a comfortable & hospitable vacation stay, with delicious meals served at the Theos restaurant (you have both options of buffet for breakfast and /or a la carte for lunch, dinner). The service is prompt, reliable, rooms are very clean, appealing and functional. I travelled to Kottayam on the 15 Nov till 18 Nov (3 nights stay), family of 3 and we loved every bit of the stay at Aida. I highly recommend the hotel.
Aida Junction, M.C.Road · Kottayam