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GB · solo_traveller · Oct 2026
Comfortable and convenient
Central and very convenient for public transport as well as amenities and sightseeing. Staff were helpful especially Mauro
UA · solo_traveller · Oct 2026
I booked a standard room with a window and a flat ceiling through Booking.com. However, upon arrival, I was given a room under the roof, with a sloping ceiling and a large, dark exposed wooden beam. The room felt cramped and oppressive, and the unusual layout had a significant psychological impact on me. I spent one night there and felt unwell the following morning because of how uncomfortable and oppressive the room felt. I went to reception to explain the situation and ask whether I could move to a different room. I was told that no standard rooms were available and that the only alternative was a higher-category room requiring an additional payment. They offered to move me there for just one night, meaning I would have to spend the other two nights in the original room. I explained that I had not booked this type of room and that the sloping ceiling and massive dark beam made the space particularly uncomfortable for me. I felt that offering me one night in a better room at no extra charge would have been a reasonable gesture of goodwill and compensation, especially as I needed to rest properly before continuing my journey. Unfortunately, the hotel did not offer a satisfactory solution that would allow me to feel comfortable and get the rest I needed. My main concern is that the room I received was very different from what I had expected when making my booking, and the hotel’s response did not make me feel that my concerns were taken seriously. I recommend that future guests clarify the exact room layout and ceiling type before booking, especially if they are sensitive to small or sloping spaces.
CA · couple · Oct 2026
Clean comfortable hotel in great location!
The staff were very friendly and helpful! The hotel is located in a great area, walkable to everything. Lots of great restaurants nearby and two minutes to the Capitole on foot! The hotel is very clean and our room was a good size with a comfortable bed. Breakfast was very good with lots of choices. We would stay here again!
Nothing we didn't like.
PT · solo_traveller · Oct 2026
Excelente opção para uns dias em Toulouse com tudo à mão desde transportes, comida e comércio
A localização e o ambiente geral do hotel
PT · solo_traveller · Oct 2026
Pequeno almoço bastante completo e bom. Ótima localização.
Almofadas um pouco altas.
8 Rue Rivals · Toulouse