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IT · extended_group · Sep 2026
IT · couple · Aug 2026
Pulizia, alta qualità di tutti i servizi forniti.
IT · couple · Aug 2026
Migliorerei la scelta dei tavoli in modo da distanziare le famiglie con bambini dalle coppie per avere una maggior riservatezza durante la cena
SI · solo_traveller · Mar 2026
Disappointing experience for a 5-star hotel
The only truly positive experience during the stay was the Michelin-star restaurant. Both the food and the service there were excellent. It is a pity that such a high-quality restaurant operates within a hotel where the rest of the service falls significantly short of expectations.
This hotel has the infrastructure of a 5-star property, but unfortunately the service does not match the standard at all. The main problem is the reception team, which appeared poorly organised and unprofessional. Upon arrival, nobody assisted with luggage. In addition, the shuttle bus service did not function properly. The receptionist refused to send the shuttle to locations that are normally approved pickup points, which made transportation unnecessarily complicated. Breakfast was another disappointment. With the exception of the last morning, the quality and service were far below what one would expect from a hotel of this category. There seemed to be enough staff, but the service was slow and poorly coordinated, cleanness, ... Another design issue is that some rooms face a pool directly in front of the windows, which forces you to keep the curtains closed most of the time if you want privacy.
IT · couple · Jan 2026
Molto buona
La spa là beauty e il servizio
Rapporto qualità di stanze e di cibo e il prezzo pagato
Via Meisules 43 · Selva di Val Gardena