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Hotel Aquaterra

8.9/10169 reviewsPuerto Natales

Convenient Location Hotel Aquaterra is ideally situated in the heart of Puerto Natales, just a few blocks away from Last Hope Sound waterfront and the main square. The perfect base for exploring the area. Charming Decor and Amenities Each of the 12 rooms at Hotel Aquaterra is uniquely decorated with regional arts and crafts, providing a cozy and authentic atmosphere. Guests can enjoy the convenience of a private bathroom and a complimentary buffet breakfast served daily. Exceptional Services With a 24-hour front desk and free luggage storage, guests at Hotel Aquaterra are well taken care of. The property also offers free WiFi, a computer with internet access, and free parking for added convenience. Ready to experience the charm and convenience of Hotel Aquaterra? Book your stay now for an unforgettable Puerto Natales getaway.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Heating

Policies & house rules

  • Check-in from 14:00
  • Check-out until 11:00
  • No parking

Please note this property does not feature any TV's. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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169 reviews

Guests liked

  • Great service
  • Good location
  • Clean facilities
  • Tasty breakfast

Guests mentioned

  • Small rooms
  • Missing amenities
  • Noise from other guests
  • Jorge

    CL · family_with_children · Apr 2026

    7/10

    Muy buena ubicacion, excelente calefaccion

    Habitacion pequeña, baño muy reducido e incomodo

  • Beverly

    US · extended_group · Apr 2026

    10/10

    We really appreciated getting to use the bedroom early…everyone so kind. Lovely place!

    Coffee too weak, breakfast could do with more ‘natural’ yogurt (the whole place looked like a wonderful museum) eggs would have been nice for those gluten intolerant.

    Nothing! It was a superb place with excellent receptionists, clean rooms and amazing art! We loved it and will be back!

  • SILVIA

    ES · couple · Apr 2026

    8/10

    Recomendable

    Muy céntrico , se va andando a todos los sitios

    Quizás las habitaciones pequeñas y sobre todo el baño

  • Maria Luisa

    CL · solo_traveller · Mar 2026

    2/10

    Muy mediocre

    Nada

    Mal recibimiento Habitaciones muy precarias, el precio nada que ver con lo que se ofrece. Anticuado, mal aspecto a la llegada, … Desayuno malo, básico y nada refrigerado

  • Julie

    US · couple · Mar 2026

    3/10

    Disappointing to say the least.

    We arrived on a cool fall evening in March, but the room was unbearably hot - no fan, the window didn't open. It was advertised on Booking.com as being able to accommodate 4 people (2 adults) - it is just two of us yet we could not even put both of our bags down on the floor it was so small. Our plan was to stay 4 nights but we just couldn't stay there. We lost $560 to Hotel Aquaterra in the process. We found a lovely place just two blocks away which was perfect for our stay. We made the right decision but we lost a lot of money. We travel a ton internationally and have never had to leave a hotel but in the case, it was absolutely necessary.

Location

Manuel Bulnes 299 · Puerto Natales