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Hotel Arbaso

9.2/102020 reviewsSan Sebastián

Boutique hotel with exclusive suites and rooms in a XIX century neoclassic building in the heart of Donostia – San Sebastian. High quality materials, handcrafted and combined with iconic luxury elements. Fifty rooms over five floors, plus apartments in the Romantic District.

What this place offers

  • Breakfast available (surcharge)
  • Free WiFi
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Minimum check-in age 18
  • Children welcome
  • No pets
  • Paid parking

License number: H SS 00878 San Sebastián is committed to its constant renewal and this is reflected in the opening of a new metro station one minute away from the hotel. Some of our rooms could be sensitive to the work carried out in the vicinity of our hotel from Monday to Saturday during business hours, so we invite you to contact our team so that we can make your stay as comfortable as possible. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2020 reviews

Guests liked

  • Excellent central location
  • Helpful and friendly staff
  • Very good breakfast and restaurant
  • Comfortable, stylish rooms
  • Parking and complimentary e-car charging
  • Gym and sauna available
  • Quick resolution of small room issues
  • Clean and well maintained in most stays

Guests mentioned

  • Perceived poor value for money / high price
  • Occasional room issues (damp smell, dark rooms, inner-facing window)
  • A few service/management lapses reported
  • Difficulty getting a restaurant table at times
  • Some guests found breakfast/food options limited or soulless

  • Charles

    GB · extended_group · Oct 2026

    10/10

  • Duncan

    GB · couple · Oct 2026

    6/10

    Enjoyable but not value for money.

    For some strange reason they were reluctant to offer us menus to order from. Instead they insisted on just telling us what was on offer.

    More consistent service at breakfast. Room Attendant kept bringing us toiletry items that we did not ask for/need?

  • Zoe

    IL · couple · Sep 2026

    1/10

    הצוות בקבלה נחמד

    חוץ מהצוות בקבלה המלון מזעזע

  • Alice

    GB · couple · Sep 2026

    10/10

    Great hospitality and kind staff. Would recommend.

    Great location and very helpful staff

    Small issue with room but quickly resolved by staff.

  • Mark

    GB · couple · Sep 2026

    9/10

    Beautiful room, great staff, excellent food

    Everything- very stylish beautiful room, great staff, very good food.

    A bit difficult getting a table in the restaurant.

Location

Hondarribia Kalea 24 · San Sebastián