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Hotel Best Semiramis

8/10102 reviewsPuerto de la Cruz

Luxurious Spa and Pool Facilities Relax at the full-service spa with massages and facials, or take a dip in the outdoor and indoor pools. Complete your day with a visit to the sauna for ultimate relaxation. All-Inclusive Dining Experience Indulge in onsite dining with all-inclusive rates covering meals and beverages. Enjoy a drink at the bar or unwind by the poolside with a refreshing cocktail. Room service is also available for a cozy night in. Comfortable Rooms and Convenient Amenities Stay in one of the 287 guestrooms with private balconies and enjoy modern amenities like complimentary wireless internet and satellite TV. The hotel features a business center, express check-in, and a 24-hour front desk for your convenience. Discover the perfect blend of luxury and relaxation at Hotel Best Semiramis. Book your stay now.

What this place offers

  • Elevator
  • Fitness facilities
  • Gift shops or newsstand
  • Conference space
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Paid parking

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from January to December. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September. • Contactless check-out is available. A deposit may be required at the property.

Available rooms

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102 reviews

Guests mentioned

  • Cleanliness was very poor
  • Food safety issues
  • Outdated room utilities
  • Noise from traffic

  • George

    family · Sep 2025

    2/10

    Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.

  • Angelo

    partner · Apr 2025

    8/10

    Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent

  • Reka

    family · Apr 2025

    8/10

    Nice hotel

  • Kelly

    Apr 2025

    10/10

    Long weekend away

    Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.

  • Christopher

    partner · Feb 2025

    8/10

    A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

Location

C/ Leopoldo Cologan Zulueta, 12 · Puerto de la Cruz