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MX · family with young children · Jul 2025
Overall nice relaxing vibe
Pet friendly
No parking available
partner · Jun 2025
Very Nice place
US · young couple · May 2025
Very good
MX · with friends · Apr 2025
I hoped more
I liked the room, it was nice and kinda pet friendly.
For a misunderstanding I thought they had a parking lot but they didn't. I parked for a few minutes on the street while I was figuring out what to do and the police arrived! Huge thanks for the guy at the desk for letting me know but I parked so far away from the hotel and they didn't give me even a cookie for the misunderstanding, I don't want free stuff, I'm just saying that nobody check on me if I needed something or gave me a recommendation about a place to park, they simply didn't care. They claim that they are pet friendly but they don't provide anything for the dogs, like a bed or food bowls not even a place for the dogs to pee (like other hotels pet friendly) but they sure have a pet fee which I paid for my small pup, who didn't make any mess. Our room was the closest to the entrance and besides the hotel they have 2 restaurants and a lot of people come and go, also it was very noisy at night. They do not have a coffee maker like in other hotels, they only give you water. The staff was nice but they seemed surprised that we had a special price that we got from Booking.com and they asked us twice about that, they stopped when I asked "are you trying to make me pay more? Or what do you need?" And they stopped. When I come back to Querétaro I will look for another option.
partner · Apr 2025
Increíble lugar, me encantó
Melchor Ocampo Norte 17 · Querétaro