Hotel Bubo Himalaya

18 reviews

• S

  SunilK2991

  NONE · Feb 2023

  2/10

  Worst experience ever

  I am really surprised by the reviews mentioning "helpful staff" in this hotel. Unfortunately, it was not the case for me. As I entered the hotel, there were a few people sitting on the couch and watching TV, I thought they were the residents. I waited for a minute or so, and then one of the "residents" came to the counter. I told him that I had a booking via hotels.com. Without a greeting or any sort of acknowledgement, he asked how much did I pay? I showed him the receipt and he took me to a room. The room was spacious, and it looked clean. So I unpacked and decided to take a shower. The bathroom was full of mould. I went downstairs and found the staff was lying on the couch with his feet up. I told him about the issue and asked him to switch to a different room. He was not happy with my request because I had "already used the room". and he followed me to the room to check. I kid you not, he tried to rub the mould from the shower head with his bare fingers!!! As he was rubbing the mould I asked him for a different room. I also told him that I am happy to take the towel I unfolded with me so that he can switch the folded one in this room. He reluctantly offered me a new room which was smaller but the bathroom looked cleaner than the previous one. I was very hungry so I went for a bite to eat. When I returned, I discovered that the toilet paper was hard- as if somebody dropped it in water and left it to dry. Also, the room stank of cigerattes. There was no internet either. When I went downstairs and told him about the toilet paper and smell, I told him that I had paid for the deluxe double room but I am happy to take the smaller room without the stench of smoke. I was hoping he would offer me a different room, instead, he was visibly annoyed and handed me a roll of toilet paper. I went upstairs and decided to leave. As I came downstairs, he was flicking channels on the TV. When I told him that I am checking out as I am not happy. He didn't speak a word. Luckily I got a refund from hotels. com. I don't know whether I was caught up on his bad day, or he was a new member of the team. I gave him several opportunities to rectify the problems, He failed on each and every step. The great location is the only positive thing here. The customer service was non-existent and none of the two rooms matched the pictures. Based on this experience, I don't recommend this hotel. There are several better ones around.

• M

  MCH_Martin_Chvoj

  NONE · Dec 2021

  10/10

  Good hotel, very helpful staff

  We stood in this hotel 3 nights and we had lots of requests: trekking, air tickets, permits, airport pickups, finding good guide/porter, buying medicine, exchange money, covid test. Everything was no problem for Sanket and we enjoyed our stay in Nepal hassle free. Recommend

• R

  rama516

  Couples · Aug 2018

  8/10

  Good location

  Me an my friends was in thamel last week .we just came for official work and because of late paper proces we need to stay in thamel and find hotel Bubo. It is so lovely place with great location.if you are planning to stay in tthamel steps here it can be good for you.

• 6

  64benf

  Friends getaway · Feb 2018

  10/10

  Lovely staff

  Thamel is a frantic place, but this hotel made it a nicer place to stay. Be aware that they do try very hard to recommend the restaurants that they have some kind of connection with. However all and all it is a very friendly bunch of stuff, they fed us well and told us the best places to go in Kathmandu. Nepal is a very friendly country, and this was no exception, it also has a fantastic rooftop for good views over the city and shocking stargazing because of the smog! For light sleepers, it is situated next to a nightclub which may make sleeping difficult...

• R

  RedDutch

  GB · Friends getaway · Apr 2017

  8/10

  Good hotel in central Tamel

  Great location in Tamil; the tourist hub of Kathmandu. Surrounded by restaurants, takeaways, bars and clubs, it is the perfect location to explore and get a dive into the culture of Kathmandu. The hotel was clean, well staffed, and well decorated. The room we stayed in felt secure, and had all the amenities needed. I would definitely stay in Hotel Bubo Himalaya if i came back to Kathmandu in the future.