Hotel Carlota
Convenient Location: Hotel Carlota is situated just steps away from the famous Paseo de la Reforma Avenue and a short stroll from the bustling Reforma 222 shopping center, making it an ideal choice for travelers looking to explore the heart of the city. Comfortable Accommodation: The rooms at Hotel Carlota are equipped with modern amenities such as a flat-screen cable TV, private bathroom, and some even feature a terrace or balcony with pool views, ensuring a comfortable stay for every guest. Exceptional Services: Guests can enjoy a 24-hour front desk, on-site shops, and complimentary parking during their stay at Hotel Carlota, providing convenience and peace of mind throughout their visit. Book your stay at Hotel Carlota now for a memorable experience in the vibrant city!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
Policies & house rules
- Check-in from 15:00 until 00:00
- Check-out until 12:00
- Children welcome
- Pets allowed
- Free parking
Available rooms
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432 reviews
Guests liked
Guests mentioned
MX · family_with_children · Oct 2026
La limpieza del lugar
Se tardaron un poco más de lo normal en atendernos en el restaurante
FI · family_with_children · Oct 2026
BR · couple · Oct 2026
No dia em que cheguei, me colocaram em quarto inferior ao que eu tinha reservado. Reclamei no dia seguinte e eles me transferiram para o quarto de acordo com a reserva. No entanto, não houve pedido de desculpas, nem nenhuma compensação. A recepção era muito mal treinada.
US · extended_group · Oct 2026
Cute place, stinky superior suite and rude front desk
The hotel itself was cute and in a good location. Room was large and clean
I booked a suite with a terrace. When I got to the hotel, the suite I got did not have a terrace even though the suite I got said it would come with one (on both booking . com and the official hotel site). When I brought this up to the staff, they were rude and did not believe me until I physically pointed out where it said it on both websites. They then told me it was a mistake on their part but until I called them out for their poor service for being rude and on the defense rather than hearing me out. The room I had also had an awful plumbing smell. You can tell they knew about this because they had an automatic air freshner in the room that would spray every few minutes. It covered up the smell somewhat but at night I would have to turn it off because it was loud and the smell was very unbearable.
US · solo_traveller · Oct 2026
Location
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