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Hotel Casa Dona Susana by Los Arcos

8.4/10330 reviewsPuerto Vallarta

Rooftop Pool and Bar Enjoy stunning views of Puerto Vallarta while lounging by the rooftop pool or sipping cocktails at the bar. Concierge Services and Currency Exchange Experience personalized assistance with concierge services and the convenience of on-site currency exchange. Terrace Solarium with Panoramic City View Relax and unwind on the terrace solarium while taking in breathtaking panoramic views of the city. Book your stay at Casa Doña Susana for an unforgettable adults-only retreat in Puerto Vallarta.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No parking

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests with an all-inclusive rate can enjoy food and drinks in the Hotel Playa Los Arcos next door. A deposit may be required at the property.

Available rooms

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330 reviews

Guests liked

  • Great location
  • Charming decor

Guests mentioned

  • Dated rooms
  • Unsatisfactory service during checkout
  • Health issues from food

  • Konno

    CA · couple · Oct 2026

    10/10

    Loved it, and we'll be back!

    The hotel itself is small, but beautiful, inside and out. The huge tree that makes its way up the staircase to the wonderful rooftop pool area is amazing. We were pleasantly surprised the rooftop bar was open, as we were told it wouldn't be. Staff was great, and walking to Los Arcos Beach Resort for food was easy.

    Pools open at 10am, which is a bit late for some. Had to get my room key cards reprogrammed a number of times.

  • Jose luis

    MX · couple · Oct 2026

    8/10

    Me gustó el trato y la limpieza

  • Villalvazo

    MX · extended_group · Oct 2026

    10/10

    Excelente

    La comida

    Todo me gusta

  • Lahiru

    CA · couple · Oct 2026

    8/10

  • Ramirez

    MX · solo_traveller · Oct 2026

    3/10

    No me gusto

    La comida, el ambiente, la habitación, la cama incómoda,

Location

Manuel M Dieguez No 171 · Puerto Vallarta