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Hotel Casa Palopó - Relais & Chateaux

9/1092 reviewsSanta Catarina Palopo

Luxurious Spa Services and Recreational Amenities Unwind with massages and facials at the full-service spa, or enjoy the outdoor pool and fitness center. Gourmet Dining and Social Events Indulge in delicious meals at 6.8 Palopó or savor room service. Join the daily complimentary reception and relax at the bar/lounge. Comfortable Rooms and Convenient Location Stay connected with free Wi-Fi in well-appointed guestrooms with private balconies. Explore nearby attractions like Santa Catarina Palopo Church and Panajachel Municipal Market. Plan your mountain getaway at Hotel Casa Palopo for a rejuvenating experience.

What this place offers

  • Fitness facilities
  • Gift shops or newsstand
  • Shopping on site
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Library

Policies & house rules

  • Check-in from 16:00
  • Check-out until 14:00
  • No children
  • No pets
  • Free parking

• The seasonal pool will be open from January to December. • Pool access available from 9:00 AM to 6:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests under 10 years old are not permitted at this adults-only property. • Only registered guests are allowed in the guestrooms. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. A deposit may be required at the property.

Available rooms

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92 reviews

Guests liked

  • Beautiful views
  • Exceptional service
  • Unique amenities

Guests mentioned

  • AC unit issue

  • Mario

    Oct 2025

    10/10

    It was great, had a lot of fun and everyone was helpful with planning my days. They also went out of their way to help out with weather conditions and others.

  • JULIAN

    partner · Oct 2025

    8/10

    We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.

  • RAYMOND

    Sep 2025

    8/10

    First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.

  • Victor

    Sep 2025

    10/10

  • Karla

    family · Sep 2025

    10/10

    .

Location

Kilometro 6.8 · Santa Catarina Palopo