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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

8.6/10241 reviewsTulum

Unique Jungle Experience Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm. Comfortable Amenities Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts. Convenient Location Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm. Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 23:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

This property does not make invoices. Room cleaning service is offered every 3 days upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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241 reviews

Guests liked

  • Included access to multiple cenotes and on-site cenote park
  • Wide range of activities (zipline, kayak, guided cenotes)
  • Quiet, nature/jungle setting and relaxing pools/hammocks
  • Rooms with kitchen facilities, AC and hot showers
  • Friendly and helpful staff; included guiding and flexible check-in/out

Guests mentioned

  • Cleanliness and maintenance issues (dirty rooms, pools with leaves, poorly maintained cenotes)
  • Mosquito problems and lack of mosquito nets in rooms
  • On-site restaurant closes early and limited food options
  • Some rooms show wear (hard beds, flattened pillows)
  • Night access/entry issues reported by one guest

  • Heidi

    NL · solo_traveller · Sep 2026

    9/10

  • Bernabe

    BZ · couple · Aug 2026

    9/10

  • Celia

    ES · solo_traveller · Aug 2026

    9/10

    Que tuviéramos incluido el acceso a los cenotes

    Había una cucaracha muerta al llegar y en la ducha se acumulan

  • Nadezhda

    RU · solo_traveller · Jul 2026

    8/10

  • fabiana

    UY · family_with_children · Jul 2026

    10/10

Location

Carretera Federal Playa del Carmen · Tulum