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Aug 2025
Bonnes prestations et séjour de détente
partner · Aug 2025
Absolutely stunning and close to the town centre
family_with_children · Aug 2025
Th property was gorgeous. Everything from The layout to the tranquil ponds and plants and the room design evoke luxury and relaxation. The staff for the most part were excellent. There was one rude lady checking us in for breakfast who chastised me for not speaking French. I hadn't spoken French in many years and had brushed up on some basic phrases, but she was speaking very fast and I couldn't understand her so I asked if she spoke English (all the other staff members did and were polite about it). She proceeded to lecture me and my husband about visiting a country and not speaking the language. Normally I would have given the attitude right back, but I didn't want anyone tampering with my food, and my 3 year old was already getting fussy. That was very inappropriate of the staffer. However, other than that it was a great experience.
Jul 2025
Un bel etablissement mais un service passable
L’etablissement est de qualité, la chambre spacieuse et bien équipée. Néanmoins il y a un sérieux probleme de service malgré un personnel nombreux. Le petit dejeuner est correct.
Jun 2025
Luxurious accommodation
Exceptional accommodation, very slick and ultra modern, perhaps out of character for a vineyard district. Wonderful service staff however hotel is quite unconnected with food and beverage operators so between having to dine offsite and disappointing experience when a table became available, I suggest using this hotel only for luxurious bedding.
50 avenue Paul Martell · Cognac