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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

9.6/10328 reviewsSurabaya

Modern Accommodation with Prime Location Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides contemporary rooms with convenient access to Ciputra World Surabaya. Enjoy the outdoor pool and stay connected with complimentary WiFi. Comfort and Convenience Relax in air-conditioned rooms equipped with IPTV, i-home system, and en suite bathrooms. Take in the city view, and let the 24-hour front desk assist with laundry, airport transfers, and spa bookings. Dining and Facilities Indulge in Indonesian and western cuisine at The Gallery Restaurant or sip drinks at The Lounge. The hotel also features a business center, meeting rooms, and easy access to dining options at Ciputra World Surabaya Mall. Experience luxury and convenience at Hotel Ciputra World Surabaya. Book now for a memorable stay!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

A deposit may be required at the property.

Available rooms

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328 reviews

Guests liked

  • Directly attached to Ciputra World Mall (very convenient for dining/shopping)
  • Exceptional, friendly and helpful staff (frequent mentions of Siwi, Miss Early, Mr. Calvin, Mr. Bram)
  • Spotless rooms and bathrooms
  • Luxurious, spacious rooms with excellent city views
  • Smart room features and voice-controlled elements
  • Swimming pool and jacuzzi on 22nd floor with great views
  • Excellent, extensive breakfast (Indonesian and Western options)
  • Comfortable king-size beds
  • Strong in-room Wi‑Fi
  • Good value for money

Guests mentioned

  • Hotel does not provide invoice/receipts easily for business travelers (booking/guest mismatch reported)
  • Some guests prefer a proper hose bidet in the toilet

  • Chai Yee

    SG · extended_group · Oct 2026

    10/10

  • Hilary

    AU · couple · Sep 2026

    8/10

    Would’ve been very nice when it first opened

    Good location and pleasant staff. Sufficient for the one night require for a stop over.

    A bit dated and worn, some power points in the rooms didn’t work but would consider staying here again if required.

  • Shuai Chih

    ID · couple · Aug 2026

    10/10

  • Eiad

    SA · solo_traveller · Aug 2026

    10/10

  • Eiad

    SA · solo_traveller · Aug 2026

    10/10

Location

Jl. Mayjen Sungkono Kav. 87 · Surabaya