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MX · couple · Oct 2026
Comodo
buena ubicacion, camas bastante comodas
limpieza del deficiente, bastante sucio el piso, muy pocas amenidades por el precio que se cobro
MX · solo_traveller · Oct 2026
Muy cómodas las habitaciones y el servicio
Que si estas en habitaciones en segundo piso. para ir a la alberca todo el mundo te ve, desde la calle.
US · couple · Sep 2026
US · family_with_children · Sep 2026
Pretty but won't go back
I have never had major issues with any stay, but this hotel had a lot of noes for family and I. As of the images, they are exactly the same except for the breakfast.
I was really disappointed with the rules and staff, I understand that they are supposed to be rules, but they are very strict. pets are allowed but only in certain rooms (exterior view), something the app doesn't tell you (they still let you pay for the interior pool view with the extra cost but won't let you stay in it), app doesn't tell you that you have to give a $1000 peso deposit for pets stays and that the pool/outdoor area have time (8a-10p), you are not allowed to spend more time outside in the grass or chairs because security quicks you out and makes you go into your bedroom. Staff are rude and wont resolve anything, they find excuses to get it their way. We had already been staying there for about two days and when one of the managers went to our room due to key issues, she reported our toy chihuahua because we were at the "wrong" room. She left and in about an hour, security knocked and waited for us to get out the room, escorted us to the lobby as if we did something wrong, when reception and the app had the fault of not telling us that those rooms weren't pet friendly. There is only one entrance and exit to the rooms and we didn't at any moment hide my dog, they said we did and didn't want to check cameras. Super bad experience.
MX · solo_traveller · Sep 2026
Ave Abraham Lincoln 1355 · Ciudad Juárez