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US · couple · Oct 2026
US · solo_traveller · Oct 2026
US · couple · Oct 2026
5 star vibes for two star price!
This hotel exceeded my expectations. the historic building is wonderfully decorated in old Hollywood style and the property is well maintained. The hotel staff were very kind. Before going out for dinner we stopped at the bar inside the hotel for some drinks and an appetizer. It had speak easy vibes that we really liked. Food and drinks were so yummy. The room was small but clean. The bathroom was beautiful as well with original tile and mini crystal chandelier. Next time we visit Portland we are definitely staying here again.
US · couple · Oct 2026
A great night very restful
The bed was amazing
I like coffee in the room and they did not have coffee except in lobby
US · couple · Oct 2026
Terrible experience
I have stayed at this hotel many times over the years and been very happy. However the last stay was truly one of the worst experiences I have ever had at a hotel.
Starting on arrival, the room we were given was not fully cleaned, the furniture was worn and shabby. And that was not even the worst of it. We found crumbs in the floor next to the bed, the blinds in the bathroom were covered in dust and the shower would not drain properly so you were forced to shower standing in ankle deep water. At 11 pm a beeping or whirring sound started and cycled off and on all night long. It was impossible to sleep because of it. At first we thought it was outside and walked around the outside to see if the sound was coming from the street. But it was definitely in the room, potentially coming from the HVAC system. When we asked to move rooms they told us there was nothing they could do about it, and the front desk was very unpleasant and rude. We had to leave and find alternative accommodation at another hotel ultimately. The Deluxe concierge assured us we would not be charged for the 2 remaining nights on our stay and that I would have to work that out with Booking. However, Booking did not provide any refund and blamed the property. The whole experience was expensive and beyond disappointing. This was a hotel I loved. I will never stay there again. The conditions of the room, the staff’s unwillingness to find a solution and the rude service we experienced were an embarrassment to hospitality.
729 SW 15th Ave · Portland