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SAN MIGUEL DE ALLENDE, CENTRAL MEXICO AND GULF COAST · Couples · Aug 2026
AMAZING stay..
Our experience was extraordinary. I communicated with Veronica prior to check in. She is a genuinely caring and professional individual. Everyone we encountered on staff were pleasant and helpful. Our room was fabulous. It was clean and super comfortable. The bar lounge was very chill and the bartender was legit. Room service was prompt and delicious. Hotel Du Pont checked all the boxes and we plan on returning first opportunity. Thank you to all of you at Hotel Du Pont.
SILVER SPRING, MONTGOMERY COUNTY, MARYLAND · Couples · Jul 2026
Thank you Dennis and the Hotel Du Pont staff!
Dennis helped check us in into our room. Not only did he provide us with a list of nearby restaurants and attractions, he also upgraded us to a room with a view without us even asking. He went above and beyond and made my wife and I feel right at home. PS the cookies made with almond paste are 10/10.
HOUSTON, TEXAS · Business · Jun 2026
Beautiful Space, Fantastic Service
I arrived late in the evening after an hours-long airport delay. The front of house staff were incredibly kind and efficient that night and this treatment continued throughout the remainder of my week-long stay. Special shoutout to Dennis and Jemel at the front desk, who apparently don’t know how to say the word no. They accommodated every request (including a very late checkout to accommodate an unfortunately timed Zoom meeting), and did so with a smile. And thanks also to Bruce, who provided interesting and pertinent commentary while driving me to and from Winterthur in the hotel shuttle on the one day I found myself free. Another special shoutout to the housekeeping staff on the ninth floor - sorry I didn’t get their names. I returned each day to a well serviced room and each person was unfailingly polite when I saw them at work on the hall. It’s been a long time since I have experienced service this professional, and I travel a lot. The service, coupled with the beautiful, historic Hotel DuPont, made my stay incomparable. Thank you.
Business · Jun 2026
Customer service
There was a delay getting into my room but the staff was extremely helpful. Bruce T. made sure I got all of my stuff up to my room and made sure it was good before I checked in.
LOS ANGELES, CALIFORNIA · Friends getaway · Jun 2026
Bruce T was so attentive and insured that we had a wonderful time in Delaware
I truly appreciated the customer service that was given. Specifically Bruce T so gracious in making sure that we were probably taken care of.
42 West 11th Street · Wilmington