HOTEL ELCIENT KYOTO HACHIJOGUCHI

124 reviews

• M

  Maritza

  Oct 2025

  10/10

  Everything was great. I enjoyed the stay

• I

  Ian

  partner · Oct 2025

  10/10

  Shop nearby staff and clean room

• K

  Krystal

  Sep 2025

  10/10

  Great base for exploring Kyoto.

  The location of this hotel is perfect. Coming from KIX, the airport bus stops on the opposite side of the road so you only need to cross. There are numerous conbini within a 5-7 mins walk and Kyoto bus and main train station are just as close by. The staff here were pleasant and helpful when I needed to ship my luggage to Tokyo. A couple of areas to improve though, behind the TV was very dusty (I had a Chromecast that I wanted to plug in but didn't in the end), bathrooms need toilet brushes and there should be a mechanism to override and remove clothes if someone has left their laundry in the machine. My biggest gripe was there are 4 machines in each of the laundry rooms (2 in the main building and 1 in the other)..the hotel caters to a large number of people so it's very selfish when someone leaves their washed and dried laundry in a machine for 91 mins (it poss was slightly more but when I checked a while later it had been removed). As you lock the door with a unique 4 digit number , reception are unable to do anything. It would be helpful if the system was changed to asking for room numbers (over a unique set of numbers)or your key card was used to beep and secure the machine. This would enable reception to trace people and call them. It seems ridiculous that reception can not do anything ! It was quite annoying as esp when other machines are in use

• S

  Sitson

  family · Aug 2025

  10/10

  We found this place to be our best stay other than the washroom (explain below). We stayed 8 nights. It was ultra convinent and about 2 mins to Shinkansen gate for our day trips from Kyoto. Right below the entrance is a 7-11 to pick up snacks and drinks before heading back for a good night's rest or on the go in the morning. The other two things that really shone for us were the cleaning staff and how meticulous they were at cleaning and you become spoiled, as were so disgusted the moment we arrived to our Tokyo hotel seeing grime and mildew. Next what we thought was amazing were their Japanese breakfast buffet. Great quality and variety compared to the 3 hotels we stayed in Kyoto from past trips. Beds and pillows were comfy and we fell a sleep non problem every night (our room did face the interior so no view and no traffic noise). Now the one caveat is the washrooms are small! I wonder if the future renos (noted for 2026) will fix that. Toilet faces a wall with about 1.5' of leg room at most. If you're over 5' 10" you may find find it crampy (literally) as my son experienced. We made use of the laundry facility that was convinent and browsed manga from their library. We never found time to use their spa though I did see a lot of guests go, not our thing after a hot summer day. Definitely return to this hotel in future for the convinence to Kyoto station, cleaniness and amazing breakfast buffet.

• S

  Savanna

  Aug 2025

  10/10

  Good breakfast. Attentive staff, thank you.