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Hotel Felsenhof

8.4/1020 reviewsFlachau

Luxurious Spa Experience: Indulge in massages, body treatments, and facials at the full-service spa, ensuring a relaxing stay at Hotel Felsenhof. Recreational Amenities: Unwind with both indoor and outdoor pools after a day on the slopes. Enjoy the complimentary ski shuttle for easy access to skiing adventures. Gourmet Dining and Convenience: Savor meals at the on-site restaurant or opt for room service, complemented by a bar/lounge for evening drinks. With complimentary Wi-Fi and babysitting services, every need is met seamlessly. Plan your tranquil getaway at Hotel Felsenhof today and experience the epitome of luxury amidst Austria's stunning scenery and ski slopes.

What this place offers

  • Fitness facilities
  • Supervised childcare/activities
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Ski storage
  • Arcade/game room

Policies & house rules

  • Check-in from 15:00 until 21:00
  • Check-out until 10:00
  • Pets allowed
  • No parking

• Pool access available from 7:30 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Cashless payment methods are available for all transactions. A deposit may be required at the property.

Available rooms

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20 reviews

Guests liked

  • Beautiful and clean modern hotel

Guests mentioned

  • Expensive food not to our taste
  • ELI

    Apr 2025

    8/10

    Nice but did not love the food

    Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive

  • Sean

    Jul 2022

    2/10

    Flies all over the food. Disgusting.

    There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.

  • Verified traveler

    Feb 2020

    10/10

    Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.

  • Christian

    Feb 2020

    8/10

    Fint familiehotel til skiferien

    Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.

  • Carsten

    Feb 2020

    8/10

    Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.

Location

Kreuzmoosstra¯e 88 · Flachau