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AT · review category business travellers · Aug 2025
Nice place, dishonnest staff
Fantastic location. Nice rooms and appreciated to have a swimming pool.
I am very disappointed at the staff of the hotel. I forgot two personal items in the room on check-out day, returned the same day to the hotel to ask whether anything had been found by the cleaning team. I reiterated my claim several times throughout the week, to ensure that reception staff has the opportunity to liaise with both managers and the cleaning teams - to no avail, despite the supposed existence of a "lost and found" unit.
BE · young couple · Jul 2025
Exceptional
Great staff
GE · young couple · Jul 2025
Exceptional
SE · family with young children · Jul 2025
wonderful hotel with fantastic views and kind staff members
Loved this fantastic hotel. We stayed in the family room and loved the layout. It was really hot outside but the room stayed cool with the help of the A/C and ceiling fan. This hotel had the best bathroom of all the hotels we've stayed in in Georgia - there was no mold and everything worked the way it should. The pool was great and it was nice you could get drinks at the bar (with a daily happy hour!). The views were great and there is a bus stop literally outside the hotel. Our room had two balconies. The breakfasts were quite good and the staff was wonderful and spoke great English. We loved the two cats that would join us outdoors for breakfasts.
Balcony could use another chair and a table. Another pillow would be nice. It was hard to shut the room door without it making a loud slamming noise that could be heard in other rooms. The walk from the metro to the hotel was not fun in 35 degrees but at least there's a bus or cheap taxis. Would love a few more options at breakfast, like more fruit, jams or waffles. Highly recommend using reusable shampoo and soap instead of tiny plastic bottles that feel very wasteful. Still, these are minor things/suggestions.
RU · young couple · Jul 2025
Exceptional
The staff is very friendly and helpful. Beautiful view from both the room and the breakfast hall. Nice breakfast, good variety of dishes. We also really enjoyed the swimming pool — clean and well-maintained. Good wine at the bar😊
51 Polikarpe Kakabadze Street · Tbilisi City