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DE · family_with_children · Jan 2026
Lage für Skifahrer perfekt, Halbpension kompliziert,da Hotel neu übernommen wurde, nicht auf deutsche Urlauber ausgerichtet
Abendbrot zu spät und dauerte zu lange, Zimmer nach vorn raus sehr laut durch Straßenlärm und Anlieferung, Wellness Bereich zu klein, nur eine Sauna im Betrieb
DE · family with young children · Mar 2025
Nice hotel, great food, service team need training.
The style of the hotel is traditional but modern and it was very clean. The staff in the restaurant and bar, the shuttle bus drivers even the cleaners were all very very friendly 😊 The food was excellent; the choice of a starter and main meal for dinner, the buffet had everything you could desire for breakfast, the presentation of the food on the plate and in the buffet, all superb.
The service wasn't what I'd expect of a 4 star hotel. We would wait sometime for 30 minutes or more for our drinks order at dinner and at breakfast for a coffee. The buffet area/room was too small for the amount of guests. To reach plates or food platters in the second row, you had to lean over the food at the front of the table. Not all guests made sure their clothes and/or hair didn't touch the food. The yoghurt at breakfast wasn't cooled. Also, the head waiter should not be sitting at a table in the dinning room, checking and billing the drinks to the rooms, while the guests are dinning. If you don't ski, it's not the best hotel for you. There is no fitness room or spa. The pool and sauna don't open until 3pm and a massage can also only be booked for after 3pm. You have to drive to or take a shuttle bus to the nearest town.
RS · group · Jan 2025
Exceptional
RO · family with young children · Jan 2025
Exceptional
RS · family with young children · Jan 2025
Best for the money
Location and breakfast - very good
SPA
Passo Campolongo 27 · Arabba