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Hotel Hacienda Aguacaliente

9.4/10188 reviewsTijuana

Escape to comfort and luxury at Hotel Hacienda Aguacaliente, your ideal retreat in downtown Tijuana. Relax and Rejuvenate Indulge in our full-service spa, complete with massage treatments, 2 hot tubs, and a sauna, offering the perfect oasis for relaxation. Gastronomic Delights Savor delectable dishes at our two on-site restaurants, enjoy refreshing drinks at the bar or poolside bar, and treat yourself to a delightful buffet breakfast served daily, ensuring a satisfying start to your day. Unmatched Connectivity and Comfort Stay connected with complimentary Wi-Fi in our 87 elegantly-appointed guestrooms, featuring Smart televisions and refreshing rainfall showers, all designed for your ultimate comfort. Experience the vibrant heart of Tijuana, filled with entertainment and convenience. Don’t miss out—book your stay at Hotel Hacienda Aguacaliente today!

What this place offers

  • Breakfast available (surcharge)
  • Free use of nearby fitness center
  • Full-service spa
  • Smoke-free property
  • Wheelchair accessible parking
  • Snack bar/deli

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No pets
  • No parking

• Pool access available from 10:00 AM to 8:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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188 reviews

Guests liked

  • Friendly and helpful staff
  • Good amenities and location

Guests mentioned

  • Cleanliness issues
  • Food quality needs improvement

  • nawar

    Oct 2025

    10/10

    Thanks

  • Steven

    partner · Oct 2025

    6/10

    This is a new hotel. It was a 3 night stay for my wife and I. The exterior of the hotel is very nice and attractive. They have a nice pool and patio area. The staff is very friendly. The housekeeping situation, however, needs to be improved. Both mornings that we recieved housekeeping service.......they would forget replenish soap and enough towels for both of us. There is a coffee maker in the room but they would forget to replenish the coffee for the coffee maker. We had to go find the housekeepers to get these items. Guest do not like to be inconvenienced and frustrated for these type of things. They also did not clean the bathroom the second morning we were there. There is a great restaurant, El Portero, in the front of the hotel that we strongly recommend. It is so convenient to the hotel. The breakfast buffet we had on the Saturday morning we checked out.......was terrible. Most of the food was obviously leftover from their restaurant from the day before. It was breakfast but they were serving day old chinese food, sushi and other leftover food from the day before. The only thing fresh were scrambled eggs, bacon and some fruit. We were very disappointed with the buffet and it was not free. Had to pay for that. We should have gone to the restaurant. Not sure if we will stay at this hotel again. Many other great ones to choose from in Tijuana.

  • Abel

    family · Oct 2025

    10/10

    Excellent

  • Jess

    partner · Oct 2025

    10/10

    Amazing pool and spa area

  • Christopher

    family · Oct 2025

    10/10

    Everything.

Location

Tijuana