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Hotel Hacienda Dos Ojos

8.6/1051 reviewsTulum

Experience a serene retreat at Hotel Hacienda Dos Ojos, where relaxation meets adventure just minutes from stunning local attractions. Recreational Paradise Dive into our inviting outdoor pool or unwind on our terrace surrounded by lush gardens. Whether you're sunbathing or sipping a drink, our property is designed to elevate your leisure time. Modern Comforts Our air-conditioned rooms feature Smart televisions, minibars, and complimentary Wi-Fi, ensuring you stay entertained and connected during your visit. Enjoy daily housekeeping and conveniences like coffee/tea makers for the ultimate comfort. Dining Delight Savor delectable cuisine at our on-site restaurant, or opt for room service during limited hours for a cozy meal in your sanctuary. Every dining experience is crafted to satisfy your cravings, promising an unforgettable stay. Book your getaway at Hotel Hacienda Dos Ojos and embrace the magic of Tulum!

What this place offers

  • Safe-deposit box at front desk
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Snack bar/deli
  • Free self parking
  • Free WiFi

Policies & house rules

  • Check-in from 15:00 until 22:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 8:00 AM to 8:00 PM. • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Contactless check-out is available. A deposit may be required at the property.

Available rooms

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51 reviews

Guests liked

  • Clean rooms
  • Basic accommodations

Guests mentioned

  • Unclear signage
  • Initial booking confusion
  • Noise disturbances from workers
  • Maritza

    family_with_children · Apr 2025

    2/10

    Nada de lo descrito en el perfil de expedia es cierto (solo la ubicación). El lugar está sucio y descuidado, no se hizo limpieza por parte del personal ni un solo día, no hay restaurante, parece un sitio abandonado.

  • S

    Apr 2025

    2/10

    Didnt know we were coming

    This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel

  • luis enrique

    partner · Feb 2025

    8/10

    El hotel lo están remodelando muy bien en las instalaciones, aunque le faltan muchos detalles que estoy seguro los irán arreglando, el encargado muy amable, solo lo que no nos gustó que el día que llegamos en la noche algunos trabajadores se pusieron a tomar bebidas alcohólicas en el patio y se escuchaba toda la noche el ruido, terminaron como a las 4 de la mañana y no nos dejaron dormir. Eso fue lo único que no nos gustó de esa noche. Por eso las 4 estrellas, sino hubieran tenido 5. Pero como digo, están comenzando seguro irán mejorando

  • Reed

    Jan 2025

    10/10

    6 Stars of Absolute Excellence. Gracias la familia.

  • Terry

    Jan 2025

    10/10

    Good value in tulum

    In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station.

Location

Carretera Federal Cancun-Tulum Km 245 · Tulum