Hotel Indigo Bandung Dago Pakar by IHG

116 reviews

• M

  Majed

  SA · extended_group · Oct 2026

  10/10
• D

  Dhwi

  AU · couple · Oct 2026

  8/10

  Overall a wonderful weekday stay!

  Minor check-in issues were resolved instantly with complimentary room amenities. The room was spacious, and we loved the Dagoan lounge high tea perks. The heated pool was a highlight, but the 5-star breakfast stole the show (don't miss the kupat tahu, kue cucur, and fresh lattes!). Friendly staff and a peaceful weekday vibe. Highly recommend!

  The lobby lacked a grand feel for a five star hotel, and the bed and pillows were uncomfortable

• J

  Jakob

  CH · couple · Sep 2026

  10/10

  Sehr modernes, in den Hügeln über Bandung gelegenes Haus mit toller Aussicht über die Stadt. Das ganze Hotel ist wie ein Kunstwerk gestaltet und bietet 2 sehr gute Restaurants, wovon eines jeweils erst ab Mittwoch- Sonntag geöffnet ist. Das Essen ist ausgezeichnet, das Frühstück hervorragend, die Auswahl sehr gross. Schöner Infinitypool.

  IHG Gruppe gibt keine Reward-Punkte, wenn man über Booking.com bucht. Ich hätte gedacht, die Reward-Punkte gibt es für den Aufenthalt und nicht für die Buchungsart…

• A

  Agnes

  ID · solo_traveller · Sep 2026

  7/10

  Beautiful Hotel with Great Facilities, but Service Needs Improvement ⭐️⭐️⭐️⭐️ Hotel Indigo Bandung Dago Pakar is a beautiful and spacious hotel with really nice facilities. The rooms are comfortable, well-designed, and spacious, and the overall property feels modern and impressive. The hotel also has plenty to offer, including a family pool, fitness centre, kids club, and several dining options. One of the highlights for us was definitely the breakfast. There was a great selection of food, including plenty of Bandung and Indonesian local dishes, which made breakfast feel much more special than the usual hotel buffet. The hotel itself also puts a strong focus on Sundanese and local Bandung flavours. However, the one thing that felt noticeably missing for a 5-star hotel was the service attitude. During our stay, we were asked five times about which room we were staying in while simply trying to get to the breakfast hall. I completely understand that hotels need to verify guests, but being asked repeatedly felt uncomfortable and made the experience feel less welcoming than it should have been. For a 5-star property, I would expect the service to feel more polished, attentive, and guest-oriented. The facilities and physical property are definitely there, but the hospitality needs to catch up with the standard of the hotel itself. Overall, a beautiful hotel with excellent facilities and a fantastic breakfast, but the service attitude was the main area that could be improved. With warmer and more seamless guest service, this hotel could be a truly outstanding stay.

• PS

  Petrus Susanto

  ID · couple · Aug 2026

  7/10