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Hotel Isabel

9/101033 reviewsPuebla

Luxurious Amenities Hotel Isabel in Puebla offers a 4-star experience with a fitness centre, garden, shared lounge, and terrace. The rooms are elegantly furnished with modern amenities including air conditioning, flat-screen TV, and private bathrooms. Some rooms even boast balconies with stunning city views. Convenient Services Enjoy complimentary WiFi, room service, and a 24-hour front desk for your convenience. The hotel also provides a safety deposit box in each room, ensuring a worry-free stay. Guests can unwind with a game of table tennis or explore nearby attractions such as Biblioteca Palafoxiana and Amparo Museum. Ideal Location Situated just 300 metres from the city centre, Hotel Isabel is close to Acropolis Puebla and other popular landmarks. With Hermanos Serdán International Airport only 23 km away, this hotel is the perfect choice for your stay in Puebla.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 18:00
  • Check-out until 13:00
  • Children welcome
  • No parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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1033 reviews

Guests liked

  • Good location
  • Friendly staff

Guests mentioned

  • Limited amenities
  • Room quality issues

  • Meghan

    CA · couple · Oct 2026

    5/10

    Overall, we had a fine stay and appreciated the staff and location. Just wish our sleep would have been better.

    Property was located in a great area, close to all of the sites. Everything was very clean and the staff were lovely.

    Our room was incredibly noisy. Rather than glass windows, the room had double wooden shutters which didn’t provide much insulation from noise. Our room faced the street and you could hear every bit of noise from outside. We had brought ear plugs which helped, but without them I doubt we would have been able to sleep.

  • Eileen

    US · family_with_children · Oct 2026

    7/10

    Nice enough

    Great location in the center of everything. The hotel itself was clean and has a nice atmosphere. They have valet parking which offers 24 hour security for your car. The bathroom was spacious and really clean. Bed was okay if you like a firm mattress. It was quiet, very little street noise!

    They are overpriced. (ie: Charged $30 pesos for a 16 oz cup of ice). Some of the staff were very friendly others were just okay. No refridgerator in the rooms. Only one small desk chair other than the bed so no place to sit for 2 people (king suite). Oddly, they don't have any washcloths available so bring your own method of washing yourself! Other hotels are nicer and not as expensive per night.

  • Sally Castillo

    DE · family_with_children · Oct 2026

    9/10

  • Tania Marina

    AU · extended_group · Oct 2026

    10/10

    Great location and the staff is very kind and helpful

    Location and staff.

  • Vogl

    AR · couple · Oct 2026

    8/10

Location

5 PONIENTE 125 COL. CENTRO · Puebla