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family · Jul 2021
This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized.
Jan 2019
管家式服务,贴心周到
一不当心选了千岛湖当地最贵的酒店,hotel karen 迄今为止住过服务最贴心,最有特色的精品五星酒店,外观像个碉堡或是厂房,还有一扇像似生了锈的铁门,私密性极高,尽显低调奢华。整个酒店拥有环保理念,有自己养植的蔬菜和禽类,夏天可以上岛上采摘,临走还能带上一篮。全程管家式服务,现场摆放刚消过毒的杯具和洗漱用品。整个酒店大多都使用了木质材料,连牙刷都是木质的,化妆包都是牛皮纸做的,每年都使用最好的植物木腊油做养护。环保理念无处不在,服务细致到位,希望明年尽快实现网红酒店的目标和无人机送餐的这块项目
No. 999, Mu Zhou Road · Hangzhou