Hôtel La Zoologie

94 reviews

• K

  KathF180

  Friends getaway · Oct 2025

  6/10

  Good First Impression, Let Down by Room Design and Service

  On first arrival, this appears to be a lovely boutique-style hotel with attractive public areas and a welcoming atmosphere. However, we found the room design and overall practicality could be improved, particularly for two friends sharing. Lighting in the bedroom was quite limited, and there was no fridge. We also had to request cups and milk twice (though staff were quick and courteous in providing them). The main issue for us was privacy — our room faced directly onto the outdoor terrace, so we felt very visible from the restaurant area. The bathroom and shower were fully glazed without any frosting or screens, which was uncomfortable for two people sharing. To their credit, the staff did provide two bamboo screens, which helped. In the bar, service was rather slow — after waiting about 15 minutes without being approached, we eventually decided to leave. The spa area is small but pleasant, though access for hotel guests is quite restricted in timing. There are a few steps into the hotel, and it would have been nice to have some assistance with luggage when checking out. The location is slightly outside the main centre in a less polished area, but there are good transport links nearby. Overall, this hotel has charm and potential, but some improvements in room design, amenities, and service would make it a much better experience.

• S

  Steve

  partner · Oct 2025

  10/10

  Beautiful hotel. Huge rooms. Stylish decorating

• P

  Paula

  Oct 2025

  10/10

  Chambre extraordinaire. Les espaces publics très beaux et insolites

• D

  Darryl

  Sep 2025

  10/10

  We stayed for three nights and found the staff and hotel excellent. Service at the front desk was second to none. Very helpful with directions and suggestions for restaurants and activities around Bordeaux.

• ES

  Esben Serup

  Sep 2025

  8/10

  We’d love to come back! :)

  We had an amazing stay at zoologie!! The room was tidy and clean, atmosphere modern and charming with historic stone walls, super tall ceilings and a gorgeous zoologie decor. The renovation of the room is nice and the bathroom is really well integrated in the design. About the amenities, unfortunately the gym was not accessible due to renovation. This would have been nice to know before booking. However, the bar and restaurant as well as common area was really nice. What we really loved, was the heartwarming care and helpfulness of the staff. Already at the check-in, the staff member helped guide around the city and took care of our belongings while we went out (we arrived before check in was possible). It was my girlfriend’s birthday and when we came back to the hotel and got our room, as we entered, there was a small gift and most thoughtful of all, a handwritten birthday card, by Jules. This kind of attention and care for guests, is rarely found anymore, and it meant the world to my girlfriend. So thanks for a really nice stay, a memorable place and first and foremost the best, most kind, attention I’ve experienced in years. Thanks again. Best wishes from Denmark :)