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family · Sep 2025
Check-in was interesting when the hotel didn't have our Expedia reservation. Staff were every accommodating by giving us an apartment across the road instead of the room that was booked. However, the apartment was unprepared for guests and some essentials were missing from the room which were provided by the night porter. Open louvre windows could have explained the insects and slight road dust in the apartment kitchen on arrival. The staff did their best but it was not the experience we were hoping for, though breakfast was great.
Sep 2025
The hotel has potential but would benefit from improvements in several areas. On the bright side, the hot water worked well, and the internet connection was stable throughout my stay. However, noise was a noticeable issue—sounds from neighboring rooms and above were quite audible. Adding soundproofing to the walls and windows would go a long way in enhancing guest comfort. While earplugs are provided, I found them uncomfortable to wear through the night. The rooms are compact, which is understandable, but adding a few basic amenities like a mini-fridge would make the stay more convenient. A hallway water dispenser was unfortunately empty during my two-night stay, and no bottled water was provided in the room—something that’s generally expected in hotels worldwide. Breakfast is offered through a nearby restaurant. I tried it once for breakfast and once for dinner, but found the meals lacking in both flavor and presentation. While the restaurant operates independently, it’s part of the overall guest experience, and the quality might be worth reviewing. Lastly, the bed linens were quite worn out. Though clean, some old stains were still visible. Replacing them with newer sets would improve the impression of cleanliness and comfort.
family · Nov 2023
Excelente lugar y el personal muy amable
Oct 2023
I didnt like the traffic noise and the annoying barking dog. This is my second stay and found the same dog still there barking. I asked myself why the Hotel management doesn't talk to the dog's owner about the dogs barking. I thought the price was reasonable.
partner · Mar 2023
Great view of city lights and sunrise from enclosed terrace. Friendly staff. Games available for kids. Great breakfast.
San Rafael de Oreamonu · San Rafael