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Guests liked
partner · Sep 2025
Loved this place will definitely be coming back. Staff is super nice and friendly
friends · Sep 2025
nothing
partner · Aug 2025
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
partner · Jul 2025
Everyone was amazing! We will definitely be back. Armando, Hermando, Paulina and Luiz were the best.
friends · Jul 2025
This is a boutique hotel with only 16 rooms. You have attention and the staff gets to know you quickly. They have exceptional service and the rooms are extremely comfortable.
Carretera Tulum-Boca Paila · Tulum