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Hotel Marroad Hakone

8.2/10439 reviewsHakone

Indulge in Relaxation Hotel Marroad Hakone invites you to unwind in its indoor and outdoor hot-spring baths and sauna. Enjoy complimentary Wi-Fi and a convenient shuttle service from Gora Station. Comfortable Accommodations Each air-conditioned room is equipped with modern amenities including a flat-screen TV, fridge, and Japanese Yukata robes. Relax in the en suite bathroom and make use of the provided toothbrush sets. Dining and Leisure Savor French cuisine at Voyageur, sip on drinks at the lounge bar, or unwind at the Tea Lounge's terrace. Explore nearby attractions like Pola Museum of Art and Lake Ashinoko. Book your stay at Hotel Marroad Hakone for a rejuvenating retreat.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 18:00
  • Check-out until 11:00
  • Free parking

To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation. Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given. Please note that the hotel cannot accommodate special dietary requests such as food allergies. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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439 reviews

Guests liked

  • Excellent onsen / hot spring
  • Outstanding restaurant / food
  • Friendly and helpful staff
  • Beautiful scenic location
  • Good amenities (sauna, massage chairs, free bar)

Guests mentioned

  • Remote / far from station / limited shuttle
  • Rooms and furnishings dated; some uncomfortable mattresses
  • Expensive for location
  • Limited or no gluten-free options
  • Occasional unfriendly check-in staff / clarity about private onsen
  • Tomoaki

    JP · couple · Oct 2026

    9/10

    また、利用したいと思います。

    サービスは良好です。 レストランのレベルが好感度、高い。 フロントの対応が好感度、早い。🌹

  • Junko

    JP · solo_traveller · Oct 2026

    8/10

    食事が美味しかった。ケーブルカーの駅から近く、美術館や公園も徒歩圏内にあったので、早朝に他の観光客の少ない時間に観光できたのでよかった。 大浴場も快適でした。

    ありません

  • gloria

    CL · solo_traveller · Oct 2026

    7/10

    Faltó calidez del personal y tratar de solucionar los problemas

    El personal no habla inglés y teníamos vuelo de conexión y nadie podía llevarnos al tren a las 8.30 am

  • MASAHIRO

    JP · solo_traveller · Aug 2026

    1/10
  • Denis

    FR · extended_group · Jul 2026

    7/10

    Location

Location

1320, Goura, Hakone-machi · Hakone