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DE · Business · May 2023
Not good
Good things first - friendly staff - breakfast ok - enough parking places Bad things - everything appears dusty, dark and old fashioned - Wi-Fi doesn’t work - all bars and restaurants closed (forever?) - far away from city center - many things are broken - bed is not so comfortable - whirlpool available but doesn’t work - only polish TV in poor quality - not really clean - towels and linen worn out - Coffee available in the room on the first day and then never refilled - for this level of quality and service too expensive
SK · Business · Jul 2019
Strange feeling
Descent room, although bit noisy, lamp was not working and bed sheets smaller than actual bed. On the other side, bathroom was total crap, toilet faicing basin in a way that with my height I was almost not able to fit.... Also water pressure and temperature stability would need improvement, together with clogged sink in shower resulted in unforgettable baths. Also they require you to return key to reception every time you leave the hotel, however on return you just say number of the room, no questions asked you get it, so I guess it's not really safe in terms anybody can access your room... All in all seems like regular maintenance is not top priority in this hotel, and wouldnt stay again. Not the worst, but definitely there are better hotels in area.
May 2019
Great hotel
Excellent service
May 2019
Mimo, że hotel zapewniał internet na miejscu okazało się, że akurat w naszym pokoju jest niedostępny. Usterkę naprawiono tym czasowo następnego dnia po ponownym zwróceniu uwagi obsłudze. Hotel zapewniał wannę z hydromasażem, jednak nie była ona 100 % sprawna. Korek od wanny nie był szczelny i woda "uciekała" z wanny, nie wszystkie dysze były sprawne. Wygląd i wystrój pokoju jak i całego hotelu był klimatyczny i bardzo uroczy.
GB · Business · Oct 2018
Good location for the airport - but service was patchy
Close to the airport, with off-street parking. Good size rooms, lots of character. Reception staff and breakfast staff were good - but in the evening the waiter seemed totally uninterested in serving me and the one other guest (at approx 19:30 hours) and more interested in closing-up for the night (supposed to be open until 21:00 hours). I had a main course (that was good) but was not offered the dessert menu, or coffee - I would have had both but gave up waiting. In addition in the room it seemed to be a king-size bed with a double-bed size sheet - which obviously did not fit. I only identified this on removing the bed cover at about 10pm & could not be bothered trying to get it sorted.
115 Bulgarska · Poznan