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MX · solo_traveller · Aug 2026
el restaurant y el cuarto
las almohadas, sería lo unico a mejorar
MX · family_with_children · Aug 2026
Excelente opción para viajar con animales
Muy amable personal, habitaciones limpias y la comida del restaurante muy rica.
Me tocó una cama con un colchón que se hundía mucho del lado izquierdo.
MX · solo_traveller · Jul 2026
La calidez en la atención 1️⃣🔟💯
Todo bien, gracias ✅️✔️☑️
GT · family_with_children · Jul 2026
US · family_with_children · Jul 2026
Bad service in the restaurant
The room service Mara and hotel staff was great
The restaurant staff was rude and not helpful. One guy in the restaurant brought the wrong food and kept telling lies that he didn’t have the red chilaquiles. I told him I don’t want green chilaquiles. He said I can’t take them back. I said I was not eating them and I wanted to speak to a manager. He was rude and lazy. Since the beginning he said we don’t have green juice or orchata. I only have fruit. Another waitress was rude on a different day too.
Benito Juarez Blvd. #1684 · San Juan Bautista Tuxtepec