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partner · Oct 2025
Helpful staff, Good location on the lake, Parking was easy but Especially expensive since it's the end of the season (125 zloty per day).
Sep 2025
Gutes Hotel, gut eingerichtete Zimmer dem Alter des Hotel angemessen, gutes Frühstückbuffet, Spa Sauna und Schwimmbad Bereich sehr gut und gesamtes Personal immer freundlich und hilfsbereit. Hotel liegt in einer sehr schönen Umgebung der Masuren.
family · Aug 2025
For a hotel with 5 stars i’m expecting much more. Lack or parking by hotel. Confusing parking entry gates. Manager not on duty.
partner · Jul 2025
Super miejsce, świetna lokalizacja, bardzo dobry serwis, szczególne dzięki dla pana Dariusza. Jedna gwiazdka mniej za dwa problemy. Wi-Fi przez pierwsze dwa dni był praktycznie niedostępny. Drugi problem to parking, żeby wjechać trzeba zadzwonić pod specjalny numer. Niestety numer nie łączy jak się dzwoni nie z polskiego numeru telefonu, więc praktycznie dla osoby tylko z zagranicznym numerem wjazd na parking jest albo niemożliwy albo bardzo trudny.
family · Jul 2025
This is not a 5 star hotel, staff barely speaks English, I was told just to “google it” when asking about things, the breakfast is mediocre, spa pool is poor, needs outdoor pool, the saunas were fairly good but some of them not functioning, the facility looks nice but is inconvenient, long walk to the lobby and dining, the gym was nice but far away and difficult to find, there was a nice bar with pool a d bowling which the kids liked. Overall, not a five star hotel, obviously wants to be with large buildings, good location on the lake with great views but lack better service and better trained staff
Aleja Spacerowa 11 · Mikolajki