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CO · family_with_children · Oct 2026
El lugar se encontraba limpio
Iba con mi bebé de 1 año y me dieron una habitación en el último piso (3er piso) sin ascensor, me tocó caminar 2 cuadras en el centro de la ciudad para poder ir de hotel al parqueadero, el aire acondicionado hacía mucho ruido.
CO · extended_group · Oct 2026
Puede ser mejor, deben esforzarse por diseñar mejor la experiencia de cliente
Es un hotel funcional para quien solo busca pagar una cama y una ducha, podria ser mejor para la tarifa en cuanto al servicio y deberia tener un desayuno asi fuera basico.
Puede estar mejor dotado, planchas a disposiciòn y mas sensibilidad al servicio
IT · couple · Sep 2026
Misleading photos, zero privacy, unacceptable cleanliness, and extremely noisy: it was almost impossible to sleep.
The central location.
The hotel feels like it has been built inside a shopping mall: there is one long central corridor and, instead of shops, there are bedrooms. The rooms basically have a glass storefront facing directly onto this shared corridor. The photos of the rooms shown on Booking are also misleading. None of the rooms pictured on Booking looked like the room we were actually given. There are no proper windows. The only source of ventilation comes from open grilles above the glass frontage, which means there is absolutely no sound insulation. Anything happening inside your room can be heard from the corridor, and you can hear everything happening in the other rooms as well. Unfortunately, I don’t understand Spanish well enough, otherwise I could probably repeat word for word everything the woman in the room opposite was saying, it was literally like having her inside our room. They also had their TV on and it sounded as if it were our own TV playing inside our room. The cleanliness was unacceptable. We found other people’s hair and body hair in the bed sheets, which was absolutely disgusting and made us seriously question whether the bedding had been properly changed and cleaned before our arrival. The water is also not drinkable, so if you want to brush your teeth you have to buy bottled water. To top it all off, when we opened the fridge, we found a half-drunk Red Bull inside. Overall: zero privacy, no proper ventilation, constant noise, questionable cleanliness and basic hygiene issues that you simply would not expect from a hotel.
VE · solo_traveller · Sep 2026
Su ubicación
El televisor
US · couple · Aug 2026
Great
Carrera 14 Calle 15 - 48 · Armenia