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Hotel Palacio de Moctezuma

8.8/1037 reviewsSan Cristóbal de Las Casas

Colonial-Style Decor Hotel Palacio de Moctezuma, located in central San Cristobal de las Casas, offers a charming colonial-style décor throughout the property. The rooms are elegantly furnished with a working desk, wardrobe, and flat-screen cable TVs, providing a comfortable and cozy atmosphere for guests. On-Site Dining Guests can enjoy a complimentary breakfast at the hotel's on-site restaurant, which also serves delicious meals for lunch and dinner. For those looking to explore local cuisine, the Tuluc restaurant just 150 meters away offers a taste of regional dishes. Convenient Location for Sightseeing Conveniently situated, the hotel offers assistance in arranging tours to popular attractions such as the archaeological site of Palenque, the Montebello Lagoon, and the Cañon del Sumidero. Additionally, guests can easily explore the nearby art and craft market, cathedral, and the city's main square on foot within minutes. Book your stay at Hotel Palacio de Moctezuma for a delightful experience in San Cristobal de las Casas!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 15:30
  • Check-out until 12:00
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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37 reviews

Guests liked

  • Friendly and helpful staff
  • Good location and value for money

Guests mentioned

  • Cleanliness issues in rooms
  • Some room discomforts and cold temperatures

  • Zoe

    FR · solo_traveller · Aug 2026

    7/10

  • Stefan

    BE · solo_traveller · Jul 2026

    10/10

  • Maria Chiara

    IT · solo_traveller · May 2026

    8/10

  • Carola Sabine

    DE · extended_group · Mar 2026

    7/10

    Sehr uriges Hotel

    Zimmer sehr abgewohnt. Wäsche vergraut. Macht keinen guten Eindruck. Kein Stuhl im Zimmer.

  • Jenny

    MX · family_with_children · Mar 2026

    7/10

Location

Av. Benito Juarez 16 · San Cristóbal de Las Casas