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Hotel Paradise Suites

9/10117 reviewsIsla Mujeres

Luxurious Amenities Hotel Paradise Suites offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden. Guests can also relax in the shared lounge area, making it a perfect retreat for leisure and relaxation. Convenient Location Conveniently situated just a short distance from El Cocal Beach and Norte Beach, guests can easily access the stunning beaches of Isla Mujeres. Additionally, the hotel is close to Isla Mujeres Beach and the Cancún International Airport, making travel hassle-free for guests. Exceptional Services With a business centre, concierge service, and luggage storage available, Hotel Paradise Suites ensures that guests have everything they need for a comfortable stay. The hotel also offers free WiFi, air-conditioned rooms, and a barbecue area for a truly memorable experience. Experience luxury and convenience at Hotel Paradise Suites. Book your stay now for an unforgettable getaway.

What this place offers

  • Shopping on site
  • Television in common areas
  • Express check-in
  • Free wired internet
  • Pool sun loungers
  • Offsite parking discounted rates available

Policies & house rules

  • Check-in from 16:00 until 23:00
  • Check-out until 11:00
  • No children
  • Pets allowed
  • Free parking

Please inform Hotel Paradise Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of MXN 2000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A deposit may be required at the property.

Available rooms

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117 reviews

Guests liked

  • Great location
  • Friendly staff
  • Clean and spacious rooms

Guests mentioned

  • Inconsistent hot water
  • Limited food options
  • Some cleanliness issues

  • Alyson

    Sep 2025

    8/10

    Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

  • Laura

    Aug 2025

    8/10

    Quaint and Cosy

    Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.

  • Shaza

    Aug 2025

    10/10

    So close to the beach and the bed is very comfortable ! Will come back again

  • Lea

    family · Aug 2025

    10/10

    Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

  • Arturo

    partner · Aug 2025

    6/10

    Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.

Location

Carlos Lazo 14 · Isla Mujeres