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SEAHAM, COUNTY DURHAM, ENGLAND · Couples · Mar 2026
Lovely hotel
Very nice hotel, very clean and comfortable room. Breakfast offering is very good with a range of options, evening meal was good but some items a little lukewarm. The location is ideal for the old town just a short walk away.
GLOUCESTER, COTSWOLDS, ENGLAND · Friends getaway · Mar 2026
Perfect
Came with friends for cheltenham week. Upon checkin, the room, We found was too small for 3 adults. They moved us free of charge, no questions asked. Extremely helpful receptionist. The hotel is in a very quiet location, away from the hussle and bustle but only a short walk away.. the hotel are happy to call a taxi if required. Room was lovely and clean, towels refreshed daily. Shower was hot with plenty of water pressure, beds comfy and nice squishy pillows. Mini fridge in room, and toiletries provided. The breakfast was tasty and plentiful, and there was always somewhere to sit down. The tables were leared as soon as we had finished. The pool area was clean and tidy, the pool isn't heated though so is very cold. The pool bar also wasn't open. All in all, a very enjoyable stay, even though the weather was rubbish. Thanks so much. See you next time :)
Couples · Mar 2026
Nice hotel perfect location
The hotel is very clean and well kept. On arrival we were upgraded to a large family room on the 9th floor. The hotel staff are very helpful and the cleaners do a great job everyday. There is an indoor pool and steam room which is 8 euros for 2hrs (there is a gym but it’s mainly cardio machines). We found the hotel very quiet and was not disturbed during the night. Location - the hotel is in a perfect location, 5 minute walk and your at the food square nice bars and places to eat. 10 minute walk into old town and the same to the beach front. Rooms - we had 2 large beds. A balcony with a decent view, flat screen tv, fridge tea and coffee, kettle, black out blinds, full size mugs, the bathroom had a modern shower, hairdryer and clean towels every day. WiFi was very fast and the tv had 10 uk channels including movies and news, there was no iron or ironing board, the heating / cooling in the room was and old system and heated up nice but didn’t really work on the cooling setting. Plenty of hangers in the wardrobe and the bed and pillows were very comfy. Food - we had bed and breakfast and the choice was very good, there was something for everyone and the quality of food was also really good. The only thing to note staying at this hotel is if you get a normal coach transfer the buses don’t go up the street and instead drop you at the Poseidon hotel which you then have to walk up hill approx 200 meters to the princesa. All in all a real nicely presented hotel in a good location with helpful staff. We will be staying here again when we next visit Benidorm.
UNITED KINGDOM · Couples · Mar 2026
Great hotel, poor bar staff
Love the hotel, everything about it. Unfortunately the bar is very poor, ignore customers, preferential service to certain guests. The bar let's the whole hotel down
WIGAN, GREATER MANCHESTER, ENGLAND · Family · Feb 2026
Brilliant hotel
This was our 7th stay at the Princesa and as usual it was excellent. My only complaint is the smoking situation, they really need to make it clear where the smoking area is as people were smoking at tables that had no smoking signs on and when challenged, said they could smoke anywhere they wanted. The staff are fantastic especially Diego, Jorge and Marina behind the bar. The restaurant has had a little makeover since we were there last year with new tables and chairs which are much better, we think the Princesa is the best hotel in Benidorm and we are back there again in the summer.
Calle Mirador 3 · Benidorm