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Hotel Ritzlerhof - Panorama und Spa

9.4/1039 reviewsSautens

Luxurious Alpine Retreat Spectacular Surroundings: Nestled above Ötz Valley, Hotel Ritzlerhof offers a serene escape surrounded by a nature park and abundant leisure activities. Indulgent Amenities: Guests can unwind in the indoor and outdoor pools, rejuvenate in the expansive wellness area, or stay active at the fitness center and tennis courts. Gourmet Dining and Adventure: Delight in a gourmet dining experience with regional and international cuisine, then explore nearby skiing areas or venture to the Area 47 Adventure Park. Ready to experience luxury and relaxation at Hotel Ritzlerhof? Book now to secure your tranquil getaway.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00 until 21:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

A deposit may be required at the property.

Available rooms

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39 reviews

Guests liked

  • Beautiful location
  • Excellent food quality
  • Friendly service staff

Guests mentioned

  • Odor issues in bathrooms
  • Average staff motivation
  • Julia

    DE · couple · Sep 2026

    10/10
  • Andrea

    CH · couple · Sep 2026

    6/10

    Beautiful area, will return to a different hotel.

    Spa facilities were nice. Breakfast buffet very good, nice options for free afternoon snacks (cakes, soup, salads, cold cuts, cheese, bread, fruit). Dinner choices decent, nothing to write home about (Wienerschnitzel staple, available every night, was delicious).

    For a 4-star hotel, it didn’t meet expectations on several levels: Room and hallway had a consistent funky smell (kitchen exhaust, boiled cabbage). No hotel info, do not disturb sign, iron in room. For example, cleaning staff entered our room because they didn’t hear us ask them to wait. Front desk staff (Julius) was friendly, however we were completely ignored by head service staff and management. More than once in our 3-day stay we waited 20 minutes for drink orders for dinner, even then we had to flag them down. Same story at breakfast for any additional orders outside the buffet. Head service staff spent her time chatting loudly with certain tables and ignored all other guests. Further staff seemed friendly, but very inexperienced. Management constantly floated around chatting with same certain guests as head of service, not once came to say hello or ask how other guests’ stays were (not just us). The hotel seems very short on (good) staff: for example in the spa area there was no staff on duty to refill lotion bottles (empty over two days) or to equip the second resting area with cushions for their loungers (only one lounger had cushions), no area to leave used towels or cups/glasses. Hotel decor was very random with Buddha statues, beachcomber shabby chique, “inspirational”quotes, flea market items, etc. scattered all over. Cleaning staff left patio doors in our room wide open while we were gone all day on our first day there.

  • Marcel

    CH · solo_traveller · Jun 2026

    10/10
  • Alexander

    DE · solo_traveller · May 2026

    7/10
  • FREDERIC

    FR · solo_traveller · May 2026

    9/10

    Wonderful place peaceful quiet and kind people it was my 2nd trip there

    Place and service

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Location

Ritzlerhof 1 · Sautens