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Hotel Riu Cancun - Adults Only - All Inclusive

8.4/10716 reviewsCancun

Luxurious Spa Experience Pamper yourself with a visit to the spa offering massages, body treatments, and facials for ultimate relaxation. Exciting Recreational Amenities Enjoy 4 outdoor swimming pools, a nightclub, and a health club for endless entertainment options during your stay. All-Inclusive Features Indulge in complimentary wireless internet, babysitting services, and multiple dining options including a buffet breakfast and poolside bar. Immerse yourself in the luxurious amenities and activities at Riu Cancun - All Inclusive for a truly memorable getaway.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Golfing nearby

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • No pets
  • Free parking

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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716 reviews

Guests liked

  • Friendly staff
  • Good facilities

Guests mentioned

  • Cleanliness issues
  • Room quality needs improvement

  • kennethfL3081HC

    Friends getaway · Apr 2026

    10/10

    Thanks Hotel Riu Cancun

    What an amazing place to spend a few days instead of the air b and b . Great helpful staff and fun as heck !!

  • 29martib

    NONE · Mar 2026

    8/10

    RIU Cancun - Spring Break 2026

    I've stayed at this resort multiple times. Enjoy we have enjoyed it every single time. The staff is wonderful...Alejandra in the lobby bar was a joy & Keke at the buffet every morning always went above & beyond couldn't ask for better people.

  • inderdips2026

    Family · Mar 2026

    2/10

    Awful experience

    This was an absolutely horrific experience. My family and I were attacked by other guests, and instead of helping us, the resort staff ignored us. My cousin suffered a broken nose and was pleading for assistance, yet no action was taken. We were removed from the hotel late at night without access to our belongings. Even worse, the attackers were allowed to stay. This resort clearly does not care about safety or accountability.

  • ekemb

    Family · Mar 2026

    2/10

    DON’T COME HERE

    I am extremely disappointed and disturbed by what happened at this resort. We were attacked and threatened, yet staff refused to help or involve proper authorities. Even with evidence and witnesses, we were treated unfairly and forced out. The lack of care and accountability is shocking.

  • nirjitb

    Family · Mar 2026

    2/10

    Hell

    The handling of this situation was unacceptable. The assistant manager repeatedly lied about what happened, despite clear video evidence and multiple witnesses supporting our account. When we asked to speak to a manager, they refused to meet with us at all. We were left feeling completely dismissed and unfairly treated. The way this was handled felt discriminatory and deeply concerning.

Location

Blvd. Kukulcan Km 8.5 · Cancun