Hotel Riu Ocho Rios - All Inclusive

478 reviews

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  paqc993

  WOLFVILLE, SOUTHWEST NOVA SCOTIA, NOVA SCOTIA · NONE · Mar 2026

  8/10

  In Jamaica we don't have problems, we have situations;)

  Never have we seen such attention to room and hotel cleanliness and maintenance in such a large Staff were friendly, helpful. The location near the beach was appreciated. The food was a bit above average. Having food allergies I would have appreciated a site to read up on food contents. The rooms were large. Our clothes were very damp by the end of our stay. The heavy wood doors to the rooms needed their hydraulic closers all needed adjustments. A closing door cannonaded down the tile floored stucco halls disturbing the quiet. Rolling suitcase wheels coukd be heard rumbling day and night. The doors could use a rubber damping device to help minimize the closing door especially if the plastic door was open. I was pleased the Riu company contributed funds to their employees after the disastrous Hurricane Melissa. We delighted in tipping the courteous, hard working staff from floor cleaners, and waiters and cleaners. Waiters allowed us to move tables for our family to all sit together. All in all, a great hotel! Thank you!

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  pavlop472

  TORONTO, ONTARIO · Family · Mar 2026

  2/10

  NO SPARKLING WINE AT 5 STAR ALL INCLUSIVE RESORT

  Absolute Disaster – Avoid This Resort We just arrived and within 30 minutes it’s already clear this place is a complete disaster. The air conditioning is unbearable — extremely loud with constant vibrations that literally shake the bed. Within half an hour we already have headaches from the noise. This is beyond unacceptable and shows a total lack of maintenance and basic guest comfort. The room itself is in terrible condition — dirty floors full of sand and a broken bathroom handle. Clearly, no one bothered to inspect or properly clean this room before handing it over to guests. And how does an “all-inclusive” resort not even have sparkling wine? That alone says everything about the level of service and what kind of “all-inclusive” experience this really is. This is supposed to be a vacation, not a stressful, uncomfortable experience from the moment you walk in. The standards here are shockingly low. Either fix this immediately or move us to a proper room — otherwise this will be escalated and reflected everywhere. Completely unacceptable.

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  Passport259020

  NONE · Mar 2026

  10/10

  Wedding, honeymoon and holiday

  Celebrated a birthday and wedding with family and friends, followed by Mother’s Day. Suitable venue for all age groups.

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  Connector38138039150

  BOSTON, LINCOLNSHIRE, ENGLAND · NONE · Mar 2026

  10/10

  Rui Orcho Rios

  Lovely hotel, on the beach. Spacious , clean rooms, beach towels provided daily, . Sunbeds available at all times, so do not need reserving. Only thing missing is ice cream at the poolside

• 9

  971nika

  FALMOUTH, TRELAWNY PARISH, JAMAICA · Solo travel · Mar 2026

  10/10

  Great Staff

  Had a wonderful time, the staff was lovely but these persons in particular stood out: Oshane/ reggae bar: love his vibe and positive attitude towards work, willing to go above and beyond. no clue what the drink he made was but it was impressive to say the least. Ricardo reggae bar: didnt have much interaction with him but he's honest, easy going and very attentive. Ricardo (sports bar supervisor): good attention to detail, good memory. Tevin Dunns River bar: great memory remembered my order each time. All I had to do was hand over my cup and he took care of the rest, very genuine and always smiling. Ramone (jerk center): oh lord where do I begin, him nice bad, down to earth and hilarious, its he's paid very well or he genuinely loves his job, because this man works flawless. There's this another guy with braces that worked there on Monday, he has great customer service, didn't get his name. :( Jordan entertainment: very helpful and attentive love his vibe. Would definitely go back more for the staff than the food or entertainment they really made my birthday trip worth it.