Hotel Riu Palace Boavista - All Inclusive

159 reviews

• L

  L9502XRnataliet

  Family · Jan 2026

  8/10

  New year holiday trip for some winter sun.

  The staff are absolutely brilliant in this hotel. We couldn't fault them. As a family of adults, I think the hotel could benefit from a designated adult pool and bars in the hotel. I saw multiple families ignoring the no children at the swim up bars and 2 children actually diving off the tables! Whilst I accept this is mainly lazy parenting, I think a pool for adults only would solve this.

• L

  loueeze2013

  LONDON, ENGLAND · Family · Jan 2026

  8/10

  Clean, picturesque, warm and chilled

  Fab hotel. No complaints, good food at the buffet and very clean. The staff are friendly. No concerns with flies or poorliness from food (at all!). The beach is gorgeous - you might spot some turtles in the waves if you’re lucky. Only request would be more no smoking areas

• T

  traceyt664

  Couples · Dec 2025

  10/10

  Amazing Christmas at Rui Palace Boa Vista

  Excellent hotel. Staff couldn’t do enough for us. Amazing food. Entertainment staff very entertaining and really involved the guests. Some shows brilliant some a little basic but they really tried their best. The white party was brilliant.

• P

  PezzerW4

  Family · Dec 2025

  10/10

  Fabulous place - some reviewers need to ger real !

  We went for a family holiday over Christmas & new year and it’s great. Is it a 5 star resort? Well that kind of depends on your view. This isn’t the Ritz Carlton nor does it have a similar price tag. It’s a very well equipped hotel with spacious rooms and great amenities. People have complained an about bedrooms being musty, well ours was a little but only because it hadn’t been used for a while. The rooms are spacious and clean, very comfortable beds too. The food is excellent, there are speciality restaurants such as the steak house (highly recommended) but also snack bars. Sumptuous breakfasts, lunches and buffet dinners at “Africa” are superb. Having read some of the reviews I was concerned about flies and they may be a problem during the rainy season but I can honestly say they are not an issue now. I saw very few flies on food, certainly no more than in any other hot climate, Spain included. At breakfast once you have finished your plate it is hastily cleared away, I came here with 2 fly fans somewhat worried but didn’t use either. The drinks are good, pools lovely and staff amazing. If you are looking for a 5* resort on Lake Garda look elsewhere but for an island off the coast of Africa look no further for a fantastic winter getaway. It’s really really good !!

• 1

  165islam

  PENRITH, EDEN DISTRICT, LAKE DISTRICT, CUMBRIA, ENGLAND · Couples · Dec 2025

  8/10

  Realistic Review

  Don’t be put off by the negative reviews, we have just enjoyed a week long stay and I don’t know what people are complaining so much about. It is important to remember five star hotels get their star rating based off accessibility, so I don’t know if people are expecting what you would get for £1000 per night just because it has five stars. We have never done an all-inclusive resort holiday before, we usually stick to DIY travel type adventure holidays so we don’t really have much to compare it to! Pools/Entertainment: There are three pools, the middle one being the quietest as there is no bar or activities at this pool. There is also plenty going on to keep people entertained if that is what you would like including activities for kids fitness classes and evening entertainment. We did use the gym a few times, though this is small and slightly dated, it’s better than nothing. Room: The room was spacious and comfortable (Air-con and fan) and the bathroom the same. Areas are starting to look worn and the sofa in the room could’ve done with a good steam clean. The only negatives I would say on the room is that it was not quite ready when we arrived and a cleaner had left their key card in our room. It also took a long time for our luggage to be brought up, we would have took this ourselves but got told to leave it, therefore could not unpack immediately as we usually would. The mini bar in the room is replenished regularly however there was no water when we arrived and we had to request this via the app -this was acted upon very quickly however once we had finished this water it was not replenished. You can get bottles of water at the bars to take to your room so this wasn’t an issue, but it would’ve been nice if it was replenished like the other drinks are. The TV in the room also barely worked, I tried flicking through the channels but the signal was very poor on most of them and very basic channels. Although we don’t come on holiday to watch TV, we feel like a room should be accommodating for everybody’s needs. An upgrade on the TV would not go a mess even just to have access to things like Netflix and other apps people may want to watch shows on. The use of the app throughout your stay is helpful to find out what is going on and when, to book at the speciality restaurants and to request things such as water to your room, however the Wi-Fi often dropped out at various times throughout the day, meaning you could not always get online to check said things. It was often down for at least an hour at a time, which became quite frustrating. Food: We did not have any issues with the food during our stay there is plenty of choice at the buffet, ranging from solids to meat vegetarian options pastas and varying themes such as Chinese/Japanese/Mexican. All the food is cooked fresh, behind each station any issues with hygiene does not come from the hotel it comes from the people using it (hand sanitizer is provided and various locations at bars and restaurants- please use it!) yes there are some flies about during the day but isn’t this normal in every country when it is warm?! Food is all inside and there are covers on certain things. We have been home a week now and neither of us have been ill. We did get booked in to Krystal (fusion restaurant) and The Steak House and both meals were delicious. I’d highly recommend trying to get in to them, but the Africa restaurant is still great if you don’t. Staff: Finally, a mention to all the staff who were very friendly and attentive, ensuring drinks are always topped up and empty plates cleared away.