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Hotel Scarlette

8.2/1020 reviewsTulum

Outdoor Swimming Pool and Garden: Relax and unwind in our outdoor swimming pool surrounded by lush gardens. Complimentary Amenities: Enjoy free private parking, WiFi, and toiletries during your stay at Hotel Scarlette. Dining Options: Indulge in a delicious meal at our on-site restaurant and start your day with a scrumptious breakfast experience. Book your stay at Hotel Scarlette for a memorable experience in Tulum.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning

Policies & house rules

Check-in from 15:00 until 23:30
Check-out until 12:00
Children welcome
Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Managed by a private host A deposit may be required at the property.

Available rooms

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20 reviews

YANNICK
Oct 2022
2/10
Une arnaque…
L’hôtel était en travaux et avait soit disant jamais eu la confirmation de ma réservation (que j’avais pourtant de mon côté). Il m’a fallu retrouver un autre hôtel en pleine nuit, au Mexique, avec les enfants qui dormaient….
Efrain Feliciano
family · Sep 2022
8/10
El hotel se encuentra en re construcción. No tenía servicio de restaurante (desayuno, comida). La habitación estaba muy limpia
Erica
May 2022
2/10
Worst Hotel ever
There were 2 beds with room for 3 or 4 guests. Only 1 towel was supplied? Toilet seat was not clean, shower drain was backed up, insect infestation on bathroom ceiling, cockroaches on the wall, kitchenette with no dishes or cutlery, air conditioning not working, and breakfast reduced to coffee and toast, need I say more? We left after 1 night and paid out of pocket for another hotel. Hotels.com has been not help, wouldn't call the hotel, and has not even contacted me after I requested an escalation to management. Those reviews stating a 10 are fake. This blame must be put on Hotels.com, it's their service. Yet, don't care to respond and address. The reviews with 2 are sincere. My review is 0. Worst hotel I've had.
Olivier
May 2022
10/10
Hôtel avec un charme énorme
Après quelques difficultés pour trouver l'hôtel. Nous nous retrouvons dans un endroit charmant. L'accueil est parfait. Nous arrivons dans une chambre très grandes avec une literie de qualité. Un pur bonheur. Nous avons pubprofiter de la piscine le lendemain matin avant de repartir un bon moment de détente.
Soraya
Mar 2022
8/10
Très belle endroit reposant chambre propre mais pas grand chose au petit déjeuner.

Location

Av Tulum - Coba Km 7 · Tulum